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The Hartford Small Business Insurance Review
Offers several small business insurance products, including ones for home-based businesses, livestock, and global exposures
Can start quote process, request policy changes, and file claims online
Doesn’t offer coverage in Alaska or Hawaii
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Best Companies Selected
- The Hartford
Table of Contents
The Hartford Review
- The Hartford Cost
- State Availability
Popular Small Business Insurance Companies
- The Hartford is No. 5 in our Best Small Business Insurance Companies and No. 2 in our Best Workers’ Compensation Insurance Companies ratings.
- The Hartford only operates in the contiguous United States.
- Policyholders can quote and request changes to their policies online.
#5 Best Small Business Insurance Companies #2 Best Workers' Compensation Insurance Companies
The Hartford is an insurance provider that offers a suite of coverage options for small businesses in several industries. It has an A+ (Superior) financial strength rating from AM Best.
The Hartford’s online portal allows policyholders to quote and submit policy changes, request certificates of insurance , and file and track claims. You can also file a claim online without an account.
While the insurer generally allows small businesses to start the quote process for a new policy online, it may require you to complete the application with an agent. This is dependent on the type of policy you’re purchasing. Its website may also direct you to call the insurer directly, fill out a contact form, or find a local independent agent in your area to get started.
Policies and Coverages: The Hartford offers several small business insurance products, including workers’ compensation, professional liability, cybersecurity, and medical malpractice insurance.The carrier has industry-specific coverage options for nonprofits and associations, skilled trades, health care, and more. Its business owners policy (BOP) can be customized with coverage for off-premises utility interruptions, data breaches, and more and provides business income coverage that takes effect after a covered property loss without a waiting period.
It also offers stand-alone commercial property insurance for businesses that don’t want a BOP, global insurance for companies that send employees abroad or sell products online internationally, and home-based business insurance.
Although The Hartford doesn’t have an option for farm and ranch insurance, it does provide coverage for livestock and animal mortality .
Availability: The Hartford insures small businesses in 48 states, plus the District of Columbia. It doesn’t offer coverage in Hawaii or Alaska.
The Hartford may be an option worth considering for business owners that want the option of being able to work with an independent agent but the freedom to manage their policies online. This includes small businesses with specific coverage needs like for global internet sales or in-home business exposures.
How Much Does Small Business Insurance From The Hartford Cost?
How much you pay for small business insurance can be influenced by a number of factors. The first factor is what sort of business you run and the size of that business. For instance, a construction company with a large staff and fleet of trucks will need a larger business insurance plan. They would likely need workers’ compensation insurance, commercial auto insurance, and general liability insurance, just for starters.
The Hartford may also take your claims history into account when determining premiums. A company without a history of filing claims may be deemed a lower risk to insure than a company that has a long claims history.
Premiums can also be affected by the coverage limits and deductibles you choose. Working with an agent or calling The Hartford can help you determine which coverages you should carry and how much, as this can vary by your industry and by your specific business’s risk level.
Where Is The Hartford Available?
- New Hampshire
- North Carolina
- North Dakota
- Rhode Island
- South Carolina
- South Dakota
- West Virginia
What Small Business Insurance Policies Does The Hartford Offer?
The Hartford has several small business insurance products, from marine insurance to home-based business insurance.
Business owners policy (BOP)
A business owners policy (BOP) through The Hartford combines business property insurance, general liability insurance, and business income insurance into one policy . It helps protect business owners from covered threats to their building (whether rented or owned), equipment, and tools; third-party claims of bodily injury, property damage, and personal or advertising injury; and lost income due to a covered property claim.
Workers’ compensation insurance gives coverage to employees if they become injured, fall ill, or are killed on the job. This type of insurance is also known as workmans’ comp or workers’ comp. It can help cover employees’ medical care or treatment, replace lost wages, provide disability benefits, and even give death benefits.
Learn more in our Best Workers’ Compensation Insurance Companies rating.
This type of business insurance can help protect against claims of negligence in relation to property damage or bodily injury. It can cover a third party’s medical bills and/or property repair or replacement costs that arise from normal business operations. It can also cover cases of reputational harm, like slander or libel, as well as advertising injuries and damage to the premises rented to you.
Learn more about general liability insurance .
Professional liability is a little different from general liability. It’s a more specialized product that protects you in case someone claims damage from your professional service or advice. It can help cover negligence, misrepresentation, and inaccurate advice.
Learn more about professional liability insurance .
The Hartford’s Private Choice Premier insurance package combines five types of management liability coverage together into one policy to protect a business’s board members, executives, and managers. The coverages include:
- Directors and officers (D&O) liability insurance
- Employment practices liability (EPL) insurance
- Fiduciary liability insurance
- Crime insurance
- Kidnap and ransom/extortion insurance
The Hartford also offers management liability insurance plans tailored for nonprofit organizations and financial institutions.
Employment practices liability
Employment practices liability is different from general liability. It focuses more on protecting the business from employment-related claims, as opposed to claims from third parties. This policy type can offer coverage for claims of wrongful termination, discrimination, and harassment. It can help with the legal costs of these types of lawsuits.
Umbrella insurance goes above and beyond other liability policies. If a claim exceeds the coverage limit of other liability policies, then the umbrella coverage can kick in to cover the extra costs. It can help with costs related to legal proceedings, medical bills, damage to someone else’s property, and judgments and settlements.
Commercial auto provides coverage if an employee gets in an accident while they are using a company-owned vehicle. It can also help with property damage and medical expenses resulting from an auto accident. The Hartford even has hired and non-owned auto insurance for accidents in a personal, rented, or leased car that was being used for business purposes.
Cybersecurity insurance helps cover businesses from the risks of working in an online world. The Hartford has two separate policies: cyber liability insurance and data breach insurance.
Data breach insurance can help offer protection if customers’ personal health information (PHI) or personally identifiable information (PII) gets stolen or lost in a breach. Cyber liability can help provide protection in case of viruses or other cyberattacks, lawsuits or investigations from losing customer information, regulatory fines, or lost income following an attack. The Hartford recommends the latter for larger companies.
This type of insurance can help protect the property owned or rented by the business. It can protect against covered perils like fire, theft, burglary, wind, or lighting damaging the property. Even if someone has a home-based business, this type of coverage can offer more coverage than a standard endorsement on a homeowners insurance policy. It can cover any equipment, tools, inventory, or other items used for business needs.
Learn more about commercial property insurance .
As the name suggests, this type of insurance helps protect a business against flood damage. It can help cover the physical location and the items inside the building. This type of insurance is often offered as a separate policy outside standard commercial property policies and is provided by the federal National Flood Insurance Program (NFIP).
Learn more about flood insurance .
Business income, or business interruption, insurance helps replace lost income that results from a covered property loss. For instance, if a fire wiped out your restaurant, this type of insurance would help replace the income that could not be earned while the building was being repaired or rebuilt so you can continue to pay your employees, taxes, loans, and rent or mortgage. The Hartford’s business income coverage doesn’t have a waiting period after a loss occurs before coverage applies and offers several endorsements, including dependent properties, extended income, and off-premises operations and utility services.
Learn more about business income insurance .
For anyone who runs a business related to maritime activities, The Hartford offers a wide variety of insurance products related to marine insurance. For instance, there are ocean marine policies like ocean cargo, transport, and hull and indemnity policies.
The Hartford also offers inland marine insurance, which can cover property that is meant to be transported from one location to another, such as construction equipment, tools, or inventory being shipped over land; property used for communication, such as phone towers or railways; or special and expensive property, such as artwork, medical equipment, or dry cleaner clothing.
Multinational insurance, or global insurance, is tailored to U.S.-based businesses that operate internationally. This can include businesses that sell products on the internet to consumers outside of the U.S. or have employees who travel abroad for business purposes. Global policies can provide coverage for bodily injury, property damage, data breaches, and more. Standard business insurance policies written in the U.S. typically don’t extend to claims that occur in other countries . Global insurance can help cover these gaps.
Home-based business insurance can give protection above and beyond a standard homeowners policy. Many homeowners policies limit or exclude coverage for a home-based business. Home-based business insurance can help provide coverage for the technology, files, and professional equipment used to run that business.
The Hartford offers its general liability insurance, business owners policy, and other business insurance products to home-based businesses, which can be tailored to small or large operations. It can even help protect you if clients visit your home; if you have employees, whether they work on or off premises; or if you lose income because of property damage to your home.
How Do I Buy Small Business Insurance From The Hartford?
1. Decide how you want to get a quote and learn about available products. The Hartford has several ways that you can get information about policies. You can fill out an online quote if you know the types of products that you are looking for. You can also call The Hartford or locate a local independent agent who works with the insurer.
2. Gather your business information. Even if you get an online quote, the website will ask you questions about your business. The first page of the quote process asks for information like the number of employees, location information, and the year your business was established.
3. Complete the process you choose. If you choose to get a quote online, fill out the online form so that you can get your quote. Depending on what type of policy you’re purchasing, you may have to officially purchase the policy with an agent or company representative.
If you are getting a quote by phone, call The Hartford or an agent with your business information in hand so that you can get the most accurate information.
How Do I File a Claim With The Hartford?
1. Decide how you want to file a claim. You can file a claim online through The Hartford’s website or by phone.
2. Make the phone call or fill out the required information online. The website makes it easy to designate which type of claim you are filing, such as commercial auto or general liability. Once you make your selection, the website will give you phone numbers to call or online forms to fill out. You can also use your online account, or register for one, to file the claim, which you can also use to track its progress.
3. Work closely with the claim adjuster. The Hartford states that experienced claim adjusters are available to help you throughout the process.
4. Track your claim online. You can also keep track of your claim by logging into your account and seeing what the claim is doing.
The Hartford vs. the Competition
Increases business owner policy (BOP) eligibility to companies with a maximum revenue of $30 million
Offers a commercial package policy (CPP) that provides broader coverage than a BOP
Limits which businesses can purchase policies online
The Hartford vs. Chubb
The Hartford and Chubb have a similar range of coverage options, including business owner policies (BOPs), general liability, and medical malpractice. Policyholders can obtain a stand-alone commercial property policy with either carrier. However, while The Hartford offers livestock insurance but not farm and ranch coverage, Chubb is the opposite: It has farm and ranch insurance, but options for livestock coverage are not available.
Chubb holds an A++ AM Best rating, and The Hartford holds an A+. Both ratings indicate superior financial strength. Chubb offers coverage in all 50 states, plus Washington, D.C., whereas The Hartford doesn’t operate outside the contiguous U.S.
Both companies allow policyholders to make payments, file and track claims, and view their policy documents online. However, Chubb limits its online quoting feature to businesses with a gross annual revenue of $2 million or less. Larger companies will have to work with an agent.
Learn more in our Chubb review.
Diverse policy offerings across many industries
Multiple discounts for business owners policies
Online quotes and policy management not available
Medical malpractice coverage not available
The Hartford vs. Travelers
The Hartford and Travelers both offer a broad range of coverage options. Travelers doesn’t cover medical malpractice insurance but offers farm and ranch protection. The Hartford, on the other hand, offers medical malpractice coverage but not farm and ranch insurance. However, livestock insurance is available with The Hartford. Both companies offer commercial property coverage as a stand-alone policy or as part of a business owners policy (BOP) and are included in our Best Workers’ Compensation Insurance Companies rating.
Both carriers offer a suite of industry-specific coverage options, but The Hartford’s online list of industries is more specific. For example, Travelers offers coverage for retail stores and service businesses more generally, whereas The Hartford specifies coverage for services like landscaping and lawn care and for wholesalers.
Travelers and The Hartford both carry an A+ (Superior) AM Best rating. Travelers operates in all 50 states, plus the nation’s capital, whereas The Hartford doesn’t provide coverage in Hawaii or Alaska. However, Travelers requires you to work with an independent agent to obtain quotes and manage your policies.
Learn more in our Travelers review.
The Hartford Small Business Insurance FAQ
Do policies from The Hartford cover remote workers?
The Hartford doesn’t list specific discounts on its website. However, it does state that bundling through its business owners policy could save you money. Talk to an agent, complete an online quote, or call the company to find out if there are any current discounts.
You can use your online account to quote the cost of policy changes and submit them for processing. The Hartford also recommends meeting with your agent at least once per year to talk about your business’s needs and review your policies.
Call the customer service line for business insurance or talk to your business insurance agent for information about how to cancel a policy.
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The 10 best insurance companies for small businesses
Running your own business can be satisfying with the perks of being your own boss, higher potential of success, and independence. But it also has its own challenges and stresses. One of the most significant challenges is protecting your business from liabilities or losses, which is why small business insurance is so important. Whether you’re the victim of a data breach or a customer is injured on your premises, the right insurance policy provides peace of mind and keeps your business operational.
To help you find the best insurance for your company, we evaluated 22 insurance companies based on their available coverages, customer service and financial stability ( view our full methodology ) and identified the top 10 small business insurers.
The 10 best small business insurers of February2024
- Best overall: State Farm
- Best for customer service: Nationwide
- Best for financial stability: Chubb
- Best for commercial auto coverage: Allstate
- Best for coverage add-ons: The Hartford
- Best for landlord coverage: American Family
- Best for data breach or cyber insurance: Travelers
- Best for policy discounts: Farmers
- Best for home-based businesses: The Hanover
- Best insurance marketplace: CoverHound
Whether you’re a solopreneur or you manage a growing team, running your own small businesses is a booming trend. The Economic Innovation Group reported that Americans submitted 5.5 million new business applications in 2023, an increase of 8% from the prior year.
For new business owners and those who have been managing a company for years, it’s a good idea to shop around periodically and review your business insurance needs to ensure you have adequate coverage. To help you get started, here are our picks for the best small business insurers of 2024.
1. Best overall: State Farm
About: Founded in 1922, State Farm has been providing insurance coverage for over 100 years, and it has an outstanding reputation in the insurance industry. It has the highest-possible AM Best Financial Strength Rating of A++, signaling its financial stability and reliability, but it also stands out due to its innovative products, award-winning mobile app, online platform, and other tools. And it also has high scores for customer support.
- Am Best Rating: A++ (Superior)
- J.D. Power Customer Satisfaction Index Ranking: 2nd out of 13 issuers
- Number of Small Business Products: 14 small business insurance products and add-ons
- Customer support: State Farm’s customer support is available via chat or phone, or you can contact a local agent; State Farm has over 19,000 agents in the U.S.
State Farm is best for companies in a broad range of industries, from bakeries to plumbing. It is particularly useful for newer companies or business owners who are unsure of what kind of coverage they need; State Farm has several tools— including a simple online quiz— that can help you identify what insurance products and add-ons are right for your business. State Farm has comprehensive solutions, including coverage for liabilities, property, employees and even life insurance for the business owner.
2. Best for Customer Service: Nationwide
About: Nationwide has been in operation since 1925, and it provides customers with a variety of insurance products, including both personal and business coverage options. For small business owners, Nationwide offers a broader-than-usual range of insurance solutions, including business liability coverage, workers’ compensation insurance and commercial umbrella policies.
- Am Best Rating: A (Excellent)
- J.D. Power Customer Satisfaction Index Ranking: 1st out of 13 issuers
- Number of Small Business Insurance Products: 14
- Customer support: Nationwide allows business owners to get quotes online, or you can connect with an agent over the phone or in person.
Nationwide is best for small business owners with fewer than 100 employees and under $5 million in revenue because that’s the company’s requirements for its business owners policies (BOPs). BOPs are packages of coverage that combine business liability, commercial property, business income and equipment breakdown insurance into one policy.
Nationwide has an outstanding reputation for customer service, and you can reach customer support in several different ways. Additionally, the company has many optional add-ons you can use to customize your policy for added protection.
3. Best for Financial Stability: Chubb
About: Chubb is a major insurer for both small and large businesses. It has a separate website and division for small businesses, with products specifically designed for small business owners, such as BOP and general liability coverage.
- AM Best rating: A++ (Superior)
- J.D. Power Customer Satisfaction Index Ranking: 9th out of 13 issuers
- Number of small business insurance products: 7
- Customer support: You can contact Chubb customer support through a local agent or by phone.
As a business owner, you hope your business will be in operation for years to come, so you want to know your insurer will be able to protect you for the long-term. Chubb has the highest-possible AM Best rating of A++ (Superior), indicating that it should be able to honor any claims today and in the future.
4. Best for Commercial Auto: Allstate
About: Allstate is known for both its personal and business insurance, but it may be an especially appropriate choice for those who need commercial auto coverage. Allstate insures a wide variety of vehicles, including box trucks and service utility trucks.
- AM Best rating: A+ (Superior)
- J.D. Power Customer Satisfaction Index Ranking: 5th out of 13 issuers
- Number of small business insurance products: 6
- Customer support: Customer service is available through a local agent, phone or online chat.
If you have a fleet of commercial vehicles for deliveries, moving inventory or shipping supplies, Allstate can provide necessary protection. Through Allstate, your vehicles will be protected with liability, collision, comprehensive and uninsured/underinsured motorist protection. Plus, you can also get rental car coverage to keep your business in operation if one of your vehicles is damaged in an accident
5. Best Coverage Add-Ons: The Hartford
About: The Hartford is a leading commercial insurance provider, offering both commercial business insurance and employee benefits. The Hartford has robust coverage options, including specialized insurance policies for a broad range of industries and optional add-ons you can use to customize your coverage.
- AM Best rating: A+ (Superior)
- J.D. Power Customer Satisfaction Index Ranking: 10th out of 13 issuers
- Number of small business insurance products: 17
- Customer support: The Hartford’s customer support is available through phone or local agent.
The Hartford is an insurance company best-suited for business owners in specialty industries, such as shipping companies that send goods overseas or those that operate in areas prone to flooding; the Hartford has commercial flood insurance and inland marine insurance options, which aren’t commonly found from all insurers.
6. Best Landlord Coverage: American Family
About: American Family has been in operation since 1927, and it sells personal, business and farm and ranch policies. For landlords that rent out houses, condos or apartment buildings, American Family has unique options to protect your building structures, and offer liability coverage.
- J.D. Power Customer Satisfaction Index Ranking: 7th out of 13 issuers
- Customer support: You can reach American Family’s customer support through an agent or by phone.
Getting adequate coverage as a landlord can be challenging, so American Family may be a valuable resource. Its complete coverage option for landlords provides comprehensive insurance, and includes an extensive loss control program to reduce potential losses in the future.
7. Best for Data Breach or Cyber Insurance: Travelers
About: Travelers has a longstanding history and presence globally; it operates offices and has agents in the U.S., Canada, the United Kingdom and Ireland. Besides essential business insurance products like business owner’s policies and general liability, it also has specialized options for a range of industries, including companies who do most of their business online and need cyber insurance.
- AM Best rating: A++ (Superior)
- J.D. Power Customer Satisfaction Index Ranking: 12th out of 13 issuers
- Number of small business insurance products: 14
- Customer support: Travelers insurance policies are sold through independent agents, and the agent is who you can go to with any questions about coverage.
If you’re part of the 29% of businesses that conduct business online, Travelers provides cyber insurance coverage and added features for digital businesses. In addition to cyber insurance, it also provides customers with cyber security training modules, risk assessment tools and other resources to help you protect your business.
8. Best for Policy Discounts: Farmers
About: Farmers Insurance can trace its history to 1928, and it offers a variety of business insurance products for small businesses. And it has a larger-than-usual number of discount options which can make your small business insurance policy more affordable, including:
Corporation discount: If your business is a corporation, you can save 15% on your premiums.
Vehicle safety discount: If you have commercial vehicles with safety features like lane departure notifications, you may qualify for added savings.
Multi-policy discounts: If you purchase multiple insurance products, such as BOPs, worker’s compensation or personal auto or homeowners insurance, you may qualify for a reduction in your premiums.
- AM Best rating: A (Excellent)
- J.D. Power Customer Satisfaction Index Ranking: 4th out of 13 issuers
- Customer support: Farmers’ customer support is available via chat, phone or agent. You can reach customer service Monday through Friday, from 7:00 a.m. through 11:00 p.m. CST, and Saturday and Sunday from 8:00 a.m. through 8:00 p.m. CST.
Small business owners looking to save money may benefit from Farmers’ small business insurance. Particularly if you have a corporation, need to purchase a BOP or have commercial auto vehicles, Farmers’ discounts can be especially valuable.
9. Best for Home-Based Businesses: The Hanover
About: Founded in 1852, The Hanover is one of the oldest insurance companies on our list. It has coverage options for both personal and business insurance. The company has several specialized small business insurance products, including four separate packages for those who run home-based businesses.
- AM Best Rating: A (Excellent)
- J.D. Power Customer Satisfaction Index Ranking: Not rated
- Number of small business products: 12
- Customer support: Customer support is available via phone or agent.
If you have a home-based business, such as listing your property on homeshare sites, tutoring or graphic design, The Hanover could be a good match. It has several packages designed for the unique needs of home-based businesses of different sizes, ensuring you have protection for your business, inventory, equipment and any clients.
10. Best Insurance Marketplace: CoverHound
About: CoverHound is an insurance marketplace that connects users to personal and business insurance policies. It sells policies to residents of all 50 states, and it partners with major insurers like Chubb, Liberty Mutual and Nationwide.
- Number of small business products: 13
- Number of partner carriers: 7
- Customer support: You can reach CoverHound’s customer service team via email, phone or secure message. Customer support is available Monday through Friday, from 10:00 a.m. through 8:00 p.m. EST.
CoverHound is a good match for people looking to purchase coverage quickly and streamline their research efforts; you can get quotes from several major insurer carriers at once. Once you find a match you like, you can buy a policy online, and it will go into effect in as little as 24 hours.
What to know about Small Business Insurance
As a business owner, you likely need some kind of small business insurance. But what kind of coverage depends on the type of business you run, its size and its revenue.
The most common small business insurance products include:
- Business owner’s policy (BOP): A BOP is a basic package of business insurance products combined into one policy. It combines essentials like property insurance, liability coverage and business interruption insurance.
- Commercial auto: If you make deliveries, transport clients or use vehicles for other business operations, you’ll likely need a commercial car insurance policy.
- Liability insurance: Liability insurance protects you against lawsuits resulting from bodily or personal injuries or property damage incurred by clients or vendors in dealing with your business.
- Property insurance: Property insurance is a must if you have valuable equipment, supplies or a physical business space; it protects you from losses that may occur due to storm damage, fires or theft.
- Workers compensation : If you have employees, you’ll likely need to get workers’ compensation coverage to protect your employees in cases of work-related injuries or illnesses.
- Errors and omissions (professional liability) insurance: Businesses that give advice, such as financial planners, or provide physical care need professional liability insurance. It covers your legal expenses and other fees if you’re sued due to negligence or a failure to provide services.
Besides those basic coverage options, you can often customize your policy by adding additional coverages to your policy. Common add-ons include:
- Cyber liability: If you do most of your business online, handle sensitive information or store customer data like email dresses or payment information, you’ll need a cyber liability policy. These policies provide protection in cases of hacks or data breaches that compromise sensitive information.
- Business interruption insurance: If your business operations are interrupted and you lose revenue for a covered reason, such as building damage after a fire, business interruption coverage provides you with some compensation.
How to choose a small business insurance company
To choose a small business insurer, consider the following factors:
- Company size: Some insurers specialize in policies for freelancers or solopreneurs, while others may offer policies to businesses with 20 to 100 employees. Your company size — and how much you expect it to grow — will affect which insurer is a good fit.
- Equipment and buildings: If your business operations involve a brick-and-mortar store or warehouse, equipment, vehicles and several employees, you’ll need a much more robust policy than someone operating a small, online business from their home office. Depending on your company’s operations, you may even need specialized coverage add-ons, such as cyber insurance or commercial auto coverage.
- Risks: Businesses vary in risk based on their industry and business model. For example, an academic tutoring business will likely have less of a liability risk than a roofing company. Think about what risks your company faces, such as what kind of equipment you work with, how often clients or customers will come onto your property and if you handle sensitive information.
- Cost: Small business insurance can vary significantly in cost between companies, so it’s a good idea to get quotes from several leading small business insurers to find the best deal.
Frequently asked questions
What does business insurance cover.
Business insurance coverages and exclusions vary by policy; a basic BOP covers the following:
- Property insurance for the business’ buildings and equipment
- Business interruption insurance for the loss of earnings that may occur from fires, storm damage or other major disasters
- General liability protection that covers your legal responsibility if another party is injured or experiences damages from your business
What is general liability insurance?
General liability protects you from losses related to injuries, property damage or misleading advertising. If you have clients who visit your business premises — and therefore are at risk of becoming hurt in an accident on your property — general liability coverage is a necessity.
How much does business insurance cost?
The cost of coverage depends on a wide range of factors, including your company size, industry and location. In general, you should expect to pay anywhere from $500 to $5,000 per year for a basic business owners policy (BOP).
We reviewed 22 insurance providers and insurance comparison marketplaces to help you find the best small business insurer for your unique needs. To evaluate the companies and come down with our final list, we ranked the companies based on the following factors:
- Financial stability: We looked for companies with AM Best Financial Strength Ratings of A (Excellent) or better.
- Availability and eligibility: Preference was given to companies that issue policies in the majority of the U.S. states., and that insured companies with one to 100 employees.
- Product options: We looked for companies that offered at least 10 small business insurance products, including essentials like BOPs, commercial liability and business property coverage.
- J.D. Power ranking: Companies with scores above the study average were given extra weight.
- Online quote availability: Companies that allow customers to get small business insurance quotes were given additional consideration.
- Complaint index: We reviewed the complaint index, number of commercial liability complaints and types of complaints submitted about each company to the National Association of Insurance Commissioners (NAIC).
- Potential discounts: We looked for companies that offered at least one discount option for small business insurance customers.
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