• [email protected]
  • Atlassian Consultancy
  • Managed Services
  • License Management
  • Product development

Expert Atlassian & monday.com Consultancy

For Businesses Seeking Seamless Collaboration and No-Nonsense Solutions

Platinum-Solution-Partner-Enterprise-clear

  • Managing Brussels Airport ICT
  • Metronom Health
  • Reaching the globe with TVH

The Jira JQL Advanced Guide: How to Search Jira Issues Like a Pro

jira not assigned filter

JQL, or Jira Query Language, is a flexible tool that allows you to search for issues in Jira and pinpoint exactly what you are looking for.

Knowing how to search your Jira instance effectively can literally save you hours of work.

Power users who employ Jira on a daily basis may already have a grasp of the Jira query language. But effective query writing skills can also be quite helpful to other members of the team.

Many non-technical Jira users tend to shy away from using JQL to its full potential. Terms like operators and keywords can sound a bit frightening to less technical employees. It sure was to me when I first started using Jira!

However, this tool was designed so that anyone can benefit from its features. Even non-technical users can get the hang of it when guided in the right direction. For example, if you want to find all issues assigned to yourself, just enter “my” in the search bar or type “r:me” to find all issues that you’ve reported. And this is just the start!

In this guide, we’ll walk you through all the fundamental concepts you need to know to master JQL and become a pro-Jira searcher.

What is JQL?

Jira Query Language (or JQL) is one of the most powerful tools available in Jira.

The system uses the following data to filter issues. And, in turn, helps you find what you’re looking for much faster:

For example, if you wanted to find all unplanned issues, you could search for issues with a status field that is not closed, and with empty fields for epic links and fix versions.

Or let’s say you needed to figure out if your project has scoping problems. You could narrow your search for issues that are not closed in the current sprint AND that were previously assigned to another sprint. This would tell you how many issues were out of scope in the last sprint and couldn’t be completed.

JQL is also getting better, especially ever after the Jira 8.0 release. Now running JQL searches 33% faster than Jira 7.12 and almost entirely eliminating memory issues previously faced when making complex searches.

Overview of Jira Query Language Interface

Under “Issues” in the dropdown menu, you can find the “Search for Issues” option:

Jira Query Language Interface

This will open up the search screen. By default, this screen brings you to the basic search tool. Which you can use to filter issues using predefined fields like:

  • Contains text

You’ll notice the “Advanced” option to the right of the filters:

jira not assigned filter

This is where you’ll have access to Jira JQL.

Basic vs Advanced Searching in Jira

Basic searches in Jira are useful up to a certain point. They’re quick to fill in and easy to use.

However, you’ll reach their limitations pretty quickly, since you are limited by the existing forms.

With Advanced Searching, you’ll be forming your own JQL queries.

Breaking Down a JQL Query

A JQL query is a set of words and operators that define how Jira will narrow your search.

In basic searches, the queries are already pre-built for you. Whereas you’ll have to write them from scratch in JQL.

All queries are made up of fields, operators, values,  and keywords.

Fields in Jira Query Language

A field is a piece of information that describes issues – this is what you fill in when you use basic searches.

Some example of Jira fields are:

  • Fix Version

You can view a list of all fields in Jira’s documentation.

Values in Jira Query Language

Values are data points in your queries.

They’re essentially what you’re looking for in relation to your fields.

For example, possible values for the Priority field would be:

Operators in Jira Query Language

Operators are mathematical signs like equals (=), doesn’t equal (!=), greater than (>), less than or equal (<=), etc.

They describe how your field relates to your value.

For example:

Operators in JQL

In the above search, you’re searching for issues with an Epic Name (field) that is equal to (operator) “Audio Development” (value).

“IN” is also useful and allows you to simplify queries. Rather than running multiple status queries, for example, you can use the following:

status IN (“To Do”, “In Progress”, “Closed”)

Equally, you could use:

issue IN linkedIssues(“ID-101”)

To identify all the issues linked to a specific issue. You can also use “NOT IN” to identify everything that falls outside that query.

Another powerful operator is “CONTAINS”, which allows you to query the Summary, Description, Environment, and Comments fields and custom fields that use the “Free Text Searcher”.

“WAS”, meanwhile, allows you to call up everything that was previously connected to a given state but isn’t anymore, e.g.:

assignee WAS francis

You can also use “WAS” as well as “WAS NOT”, “WAS IN” and “WAS NOT IN” as you need.

Keywords in Jira Query Language

Keywords make up the JQL language. Each keyword has a specific meaning that further narrows the search, like “AND” and “OR”.

Typing “AND” in your query will return issues that match both conditions of your search.

For example, this search will return all issues that are currently in high priority and also have the “To Do” status:

Keywords in JQL

On the other hand, “OR” will return all issues that fulfill either of your conditions.

The same search as above with an “OR” keyword would return:

  • all issues that are high priority,
  • all issues that have a “To Do” status
  • and all issues that have a combination of both of these conditions.

A JQL Tutorial: Putting it All Together

Now that you know the basics, let’s walk through a JQL example in Jira.

When you click on “Advanced Search”, you’ll get a search bar with no pre-made filters.

Once you start typing your query, Jira will tell you whether or not your query is valid with a green checkmark on the left. If you get a red X, it means your search is not valid:

JQL Tutorial

If you need help referencing the syntax, you can always click on the question mark on the right of the search box.

What’s really handy about Jira JQL is that it will auto-suggest as you type. This allows you to get the syntax right when you don’t know it by heart.

For example, let’s say we start our query by searching the “Priority” field. You can type “Priority” in the search box. And JQL will automatically suggest what should come next: an operator.

JQL Tutorial example

You can then click on one of the suggested operators to continue building your JQL query.

A Jira Query Language example using AND

For this example, let’s say we want to find all issues that are urgent and not done within a specific Epic link.

Your query would look like this:

JQL using AND

So how does this query fit in with what we’ve learned before? Let’s take each section of this query and break it down step by step:

Priority : Field

= : Operator (Equal to)

Urgent : Value of “Priority” field

AND : Keyword

Status : Field

!= : Operator (not equal to)

Done : Value of “Status” field

“Epic Link” : Field

STAN-5 : Value of “Epic Name” field

A JQL example for “OR” Keyword

What if you’re looking for urgent issues that are not done for a specific Epic, but also want to see high priority issues?

Let’s run the same query again, but this time using “OR”:

JQL using OR

The rest of the query remains the same, except for the addition of an “OR” keyword and a query for high priority issues.

Precedence in JQL

What happens if you use both “AND” and “OR” keywords, though? In short, “AND” takes precedence. That means if two clauses are connected by an “AND” then they’ll be grouped together and treated as one unit. Clauses linked by an “OR”, on the other hand, will be treated as a separate unit. That means:

Example. 1: status=resolved OR project=”Planning” AND assignee=Francis

Example. 2: status=resolved AND project=”Planning” OR assignee=Francis

In example 1, the query will return all resolved items in addition to all items assigned to Francis in the Planning project. In example 2, the query will return all resolved items from the Planning project and all items assigned to Francis. That said, if you run:

status=resolved AND (project=”Planning” OR assignee=Francis)

Then you will get all resolved items from the Planning project as well as all resolved items assigned to Francis.

Using Jira JQL Functions for advanced searches

You can do a great deal with fields, values, operators, and keywords. But if you want to tap into complex logic that is easily accessible, you’ll need functions.

A function is a pre-made command that users can plug into their query to return certain values.

They are always represented as a word followed by parentheses containing fields or values.

For example, if we wanted to find all issues linked within another issue, we could use the linkedIssues() function:

JQL Functions for advanced searches

The value in the parentheses is the issue we are searching for links.

Not all JQL functions need to have a value within the parentheses. For example, if you want to check out which issues are assigned to a completed sprint, you would type in the following:

sprint in closedSprints();

Jira JQL functions are especially powerful when combined with the other elements of JQL.

Let’s say I’m trying to search which urgent issues are due in two days within a certain project (writing this article, for instance) and assigned to a specific user (me). The endOfDay() function would come in handy here.

The query would look like this:

due < endOfDay(“+2”) AND assignee = francis AND project = “BLOG” AND priority = Urgent

I’ve added +2 to the endOfDay() function because I needed to find out what is due in two days. Whereas the JQL function on its own would return only what is due at the end of the current day.

As you can see, we have 3 ‘AND’ keywords separating 4 different conditions for our JQL query. If we were to show this information in a graph, it would look like this:

Note: For a list of all available functions as well as the appropriate syntax and supported fields and operators, you can refer to Atlassian’s reference page.

JQL Scoping vs Sorting: narrowing down your data.

Although Jira JQL is pretty good at narrowing down from huge piles of issues, sometimes your query will still return a volume of issues that’s simply too large.

At this point, scoping and sorting comes into play to help you get to the information you need, in the priority you need it.

Scoping involves focusing your query in a specific way so that the search only returns the information that is relevant to you.

It can often be overwhelming to start with a long and complex query when performing your search. So you could just start with a wide search and narrow down from there.

Here’s an example.

Let’s start with a very general query: all open issues within a specific project:

Project = “BLOG” AND status = open

This is going to return a whole lot of issues, so let’s narrow down by current sprint:

Project = “BLOG” AND status = open AND fixVersion = “Current Sprint”

Let’s say we wanted to know which issues are urgent or high priority in our current sprint and got moved from the last sprint to find out if any urgent issues are being neglected. You can narrow down like this:

Project = “BLOG” AND status = open AND fixVersion = “Current Sprint” AND fixVersion WAS “Last Sprint” AND (priority = Urgent OR priority = High)

With the above search, you’ll get a very specific view of high or urgent priority issues that were carried over from the last sprint.

This will allow you to investigate how often this happens and why.

On the other hand, JQL sorting will allow you to order the list of returned issues in a specific manner using the keyword “ORDER BY”.

Here’s what I mean.

If you wanted the above query to be ordered by assignee, you could add to it like this:

Project = “BLOG” AND status = open AND fixVersion = “Current Sprint” AND fixVersion WAS “Last Sprint” AND (priority = Urgent OR priority = High) ORDER BY assignee

If you wanted to sort your issues using more than 1 field – for example, by assignee and by due date – you’d need to list your sorting fields in order of priority:

ORDER BY assignee, duedate

In the above query, Jira would return a list of issues sorted by assignee first, then sort by due date for all issues with the same assignee.

Smart JQL Tricks

That covers the basics of using Jira Query Language.

However, there are many more features that will save you even more time and hassle.

Let’s get into some smart JQL tricks.

Saving JQL Filters

No need to retype the same filters over and over. If you find yourself needing to search the same query on a regular basis, you can save it for later use.

You can set up your filters to appear on your dashboard. That way, you’ll have access to your search results with a single glance.

To save your current filter, click on the “Save As” button near the top left – you’ll be prompted to name your filter:

Saving JQL Filters

Note that this feature is also available for basic searches.

Sharing Your JQL Queries

Once a filter is created, you can select it to share it with other users.

You can do this in several ways:

  • Use the “Share” button at the top right corner
  • Export the filter in another format using the “Export” button (next to “Share”)
  • Changing permissions on your filter to add more users

Sharing JQL Queries

Scheduled Subscriptions

A subscription will trigger Jira to run JQL queries on a scheduled basis and send you the results via email.

You’ll avoid needing to login to Jira on a regular basis just to perform a query yourself.

You can even send your subscriptions to other users as well.

When you set up a new subscription, you can choose to schedule them on a specific interval, as seen below:

Scheduled Subscriptions

This is especially useful for:

  • Creating reports on a regular basis
  • Keeping track of critical issues
  • Getting visibility of new incoming issues

Consistent Filter Naming

Once you end up with several filters, it’s important to use a consistent naming nomenclature.

For example, you don’t want your filter names to look like this:

  • OrderedByDueDate_ClosedSprint_BlogWritingEpic
  • AudioDevEpic_OrderedByAssignee_CurrentSprint

By looking at both of the above filter names at a glance, it’s really difficult to organize them because they seemed to be named in a random manner.

Use specific nomenclature to keep track of your filters. And make sure the rest of your team does the same.

This ensures that everyone understands what a specific filter does. And avoids other users creating duplicate filters if they’ve missed the point of an already existing filter.

For example, if we were to rename the two filters above, we could use the following nomenclature:

Sprint_Epic_OrderedBy

This would give us the following names:

  • ClosedSprint_BlogWritingEpic_OrderedByDueDate
  • CurrentSprint_AudioDevEpic_OrderedByAssignee

You’ll thank yourself later when you’re looking for specific filters!

Project tracking

A number of JQL fields are particularly useful for project tracking.

  • “workRatio” – query issues by how much of the original work ratio has been spent, for example, “workRatio > 25” (where more than 25% of the work is complete)
  • “worklogDate” – find issues that have comments in work log entries within specific date ranges, for example, “worklogDate > “2020/12/12″”
  • “worklogAuthor” – search for issues by the users who have logged work against them, for example, “worklogAuthor = “Francis””
  • “watchers” – track issues by the number of people watching them, for example, “watchers > 10”
  • “watcher” – allows you to see which issues specific individuals are tracking; while “voter” and “votes” have equivalent functions

JQL Add-Ons

If you’ve got a grasp on JQL basics, the Atlassian Marketplace has several ready-to-install plugins to enhance your searching experience:

  • JQL Tricks Plugin : This plugin offers over 50 extra functions. It also allows you to limit the plugin functionality to selected groups and/or limit individual functions to selected projects.
  • JQL Search Extensions : These easy-to-use keyword add-ons extend your ability to find issues, comments, subtasks, attachments, versions, epics, and links. It’s currently the most popular search extension for Jira Cloud.
  • JQL Booster Pack : With this plugin, you’ll get 15+ functions to extend your search capacities. These include user-related functions to have better team control, get an overall picture of your users’ recent activities, and functions to get rid of archived versions.
  • JQL Functions Collection : The extra functions available in this plugin allow more complex functionalities using string and date formats.
  • Groups and Organisations JQL : With two pairs of simple-to-use functions, you can match single and multi-group custom field values with the user’s groups or the Organizations field with the organizations a user belongs to.
  • Scripted JQL Functions : This handy plugin allows you to harness JQL functions without having to learn the Atlassian SDK. It’s both a library of JQL functions that you can modify/extend and a simple way for you to create your own JQL functions.

This concludes the basics of JQL!

Hopefully, you’ve now got a grasp of how to scope and sort your way through Jira databases now that we’ve covered the following:

  • The anatomy of a JQL query
  • How to use keywords and operators to narrow your search for multiple fields
  • How to scope and sort to get the most out of JQL
  • How to save filters and subscriptions to save yourself time for your future searches

Mastering JQL will allow you to navigate Jira at speed and get far more value out of the product. Making the most of Jira’s massive feature set will also mean that you’re able to manage your projects and finetune your workflows much more effectively – making your team better, faster, and more efficient all around!

Recommended Reads: 

  • Jira to Jira Sync: How to Synchronize Multiple Jira Instances in 8 Steps
  • A Complete Guide to Advanced Roadmaps for Jira
  • Jira Automation: Get the Basics Right
  • Jira for Project Management: Level up your Business Activities
  • GDPR: The Complete 2022 Guide to Compliance Regulations in Jira
  • Jira Integrations: Integrate Jira and Other Systems Bidirectionally

Subscribe to our newsletter to receive monday.com insights & events

Related Articles

jira not assigned filter

A Complete Guide to Jira Subtasks

Jira’s power comes from just how much the platform can be extended and customized at every level – from the very top, at the level

jira not assigned filter

Everything You Need To Know About Jira Reporting

This blog post was written by Khrystyna Shparyk from AlphaServe.  For businesses that use Jira for their IT and customer service management, Jira reporting becomes

jira not assigned filter

ESM vs. ITSM: Key Differences in Enterprise and IT Service Management

The IT Service Management (ITSM) philosophy has transformed the way that organizations deploy their IT resources. Enterprise Service Management (ESM) takes this a step further,

Productivity

App tutorials

How to Create a Filter in Jira

jira-create-filter primary img

What Are Jira Filters?

Filters in Jira are used to sort and segment issues by criteria you set. For example, you can use filters to narrow a list of issues down to see only those that are assigned to you, only those of a certain issue type (story, bug, epic, etc.), only those assigned a specific priority, only open issues, and more.

There are more than two dozen criteria you can use to filter your Jira issues, and you can also filter by multiple criteria to view only issues that match very specific conditions.

Creating a filter in Jira starts by conducting a search. Click the magnifying glass icon in Jira's left navigation menu.

search in Jira

In the panel that opens, click Advanced search for issues just below the search bar.

advanced search in Jira

Use the dropdown fields to sort your issues by project (1), issue type (2), status (3), and/or assignee (4). Use the text field (5) to search for issues that contain specific words or phrases. Or click the More dropdown (6) to sort by more than two dozen other criteria like epic name, due date, sprint, or priority. Then, click the measuring glass icon to conduct your search.

filter criteria in Jira

Check your search results to make sure the issues that display are the issues you want to filter for. Then, click the Save as to convert your search criteria into a filter.

save a Jira search as a filter

Give your filter a name and click Submit . You've now created your first filter in Jira.

create a filter in Jira

How to Access Your Filters in Jira

After you've created the filters you need, you can access them by clicking the Issues and filters tab in the left navigation menu.

find Jira filters

Filters you've created appear under the STARRED section of the left navigation menu.

apply Jira filters

Just click on any filter to display all issues that match that filter's criteria.

Or you can click View all filters at the bottom of the left navigation menu to open a list of all of the filters you've created.

view all Jira filters

How to Edit Your Jira Filters

If you want to share your filters with others, favorite (star) or unfavorite (de-star) them, or make changes to your filters' names, you can do so from the View all filters screen.

Like you did above, click Issues and filters in the left navigation menu, scroll down, and click View all filters .

Next, click the three horizontal dots icon next to the filter you want to edit, then click Edit filter details . From this menu, you can also make copies of your filters or delete them if you no longer need them.

edit Jira filters

Make the necessary changes in the Edit Current Filter screen, then click Save to apply your changes.

Jira edit filter form

How to Subscribe to a Filter in Jira

Subscribing to a filter in Jira lets you get periodic email updates of issues that match your filter criteria. To subscribe to a filter:

As above, click Issues and filters in the left navigation menu, and then scroll down and click View all filters . Next, click the three horizontal dots icon next to the filter you want to edit, then click Manage subscriptions .

subscribe to Jira filters

Click the Add subscription button.

add a filter subscription in Jira

Fill out the overlay form to select email recipients, choose how often recipients receive email updates, and select the time the emails are sent. Then, click Subscribe to create the subscription.

Jira filter subscription form

You can also use these Zaps (automated workflows by Zapier) to get notifications of new Jira issues in Gmail, Outlook, or Slack:

Get Slack notifications for new Jira issues

Jira Software Server logo

Send Gmail email alerts for new JIRA issues

Gmail logo

Send email alerts for new JIRA issues via Office 365

Microsoft Office 365 logo

Or if your team works in Jira but you use a different to-do app, use these Zaps to send Jira issues to your preferred project management app:

Create Trello cards from new Jira issues

Trello logo

Add new JIRA issues to Asana as tasks

Asana logo

Create items on monday.com boards from new JIRA issues

monday.com logo

Save new JIRA issues to Todoist as new tasks

Todoist logo

Browse all of our Jira integrations to connect Jira to 1,000+ apps.

Jira provides teams with a great way to collect and centralize all of their tasks, but a long list of everything everyone needs to do gets unruly quickly. With filters, you can create more customized lists of issues that help you stay on top of the tasks that are important for you.

Get productivity tips delivered straight to your inbox

We’ll email you 1-3 times per week—and never share your information.

Jessica Greene picture

Jessica Greene

Jessica Greene is a freelance marketing and business writer. A former writing instructor and corporate marketer, she uses her subject-matter expertise and passion for educating others to develop actionable, in-depth, user-focused content.

Related articles

Hero image with the Buffer logo

How to use Buffer for social media management

How to use Buffer for social media...

A hero image for Dropbox app tips with the Dropbox logo on a blue background

How to generate a Dropbox direct download link

How to generate a Dropbox direct download...

A hero image with the Excel logo on a green background

How to delete blank rows in Excel

Hero image with the Mailchimp logo

How to create an automated email campaign in Mailchimp

How to create an automated email campaign in...

Improve your productivity automatically. Use Zapier to get your apps working together.

A Zap with the trigger 'When I get a new lead from Facebook,' and the action 'Notify my team in Slack'

Jira Work Management Support

  • Get started
  • Documentation

Get started with Jira Work Management

New to Jira Work Management? Check out our guides for new administrators and users.

Set up Jira Work Management

Learn how to set up Jira Work Management, integrate it with other applications, and see team use cases.

Administer your business project

Learn how to configure your Jira Work Management project.

Work in Jira Work Management

Get to know everything you need to know about working in Jira Work Management.

Search for issues in Jira

Search for issues, navigate to your work, use advanced search, and work with your search results.

Answers, support and inspiration

System Status

Cloud services health

Suggestions and bugs

Feature suggestions and bug reports

Marketplace

Product apps

Billing & licensing

Frequently asked questions

  • Log in to account
  • Contact support
  • Training & Certification
  • Atlassian Migration Program
  • GDPR guides
  • Enterprise services
  • Atlassian Partners
  • Success Central
  • User groups
  • Automation for Jira
  • Atlassian.com

Filter items to find what you need in your project

You can filter items in your list, board, calendar, timeline, and attachments view. Filtering helps you focus on specific details in your projects and overviews to find important information without having to scroll through your entire team's work. You can check high-priority tasks to see that nothing is blocked or see individual team members' workloads at a glance.

All users can use the filter in these views

Your filter will only be visible to you

Your filter will persist when when navigating between views and different projects

In the attachments view, filters will be applied to the issue, not the attachment. For example, filtering by a specific date will show issues within that date range.

Filter items in your board, list, calendar, timeline or attachments view

Filter the items you’re searching for by selecting Filter drop-down at the top-right of the board, list, calendar, timeline, or attachments view.  You can either apply quick filters or other filters but not both at once.

Apply quick filters

You can apply one or more of the following quick filters:

Assigned to me

Due this week

To view your Done items in the Board view, refer to the Done column of your board. You’ll only be able to view a done item in the Done column for 14 days of it being moved there. After 14 days, the board will omit the item. You’ll still be able to see Done in the list, timeline, and calendar view.

alt="Apply quick filters to your project"

Apply other filters

You can also apply the following filters to view specific items:

Date range: You can filter items by a specific date range by selecting the Start date and Due date

Assignee : You can filter items by selecting the avatar or by searching the name of the assignees. You can select Unassigned to view items that don’t have an assignee

Category : You can filter items by the categories added to your project. You can select No category to view items that don’t have a category assigned

Type : You can filter items based on their issue type. For example, you may only want to filter by subtask. You can filter your items based on whether they are tasks or subtasks.

Labels : You can filter items by selecting a label added to your project. You can select No label to view items that don’t have a label assigned

Priority : You can filter items based on priority such as blocked, highest, high, medium, low, and lowest

Reporter : You can filter items by selecting the avatar or searching the name of the reporter

Status : You can filter items based on status, for example, to do, in progress and done

The Date range filter is not available in the board view.

The user fields (for example, Assignee and Reporter) show all the users in the instance not just the project

alt="Apply more filters in your project"

Clear filters

To clear your filters:

Select Filter from the top right of your screen.

Select Clear in the top right of the drop-down.

You can also select ( x ) next to the fields to clear the applied filter.

When cleared, the board, list, calendar, or timeline reverts to the default view, showing all items.

alt="Clear filter by selecting clear after selecting filters dropdown"

Filter by assignee using avatars

To see the items assigned to a particular team member, select their avatar at the top left of your preferred view and you will see all the items filtered by that assignee.

Subtasks when a filter is applied

When filtering items you’ll still see both parent issues and subtasks if they match your filter however, child issues will not be nested under their parent.

Filter by custom fields in the list, calendar, timeline and attachments view

You can filter by the following types of custom fields in the list, calendar, and timeline view of your project:

Single select

Multi-select

Multi-checkboxes

User picker (company-managed projects only)

People field (team-managed projects only)

Custom date

Filter by custom fields in the board view

You can filter by the following types of custom fields in the board view of your project:

Learn more about custom fields

Was this helpful?

Additional Help

  • Filter items in your project
  • Save your filters

Ask a question

  • Jira Jira Software
  • Jira Service Desk Jira Service Management
  • Jira Work Management
  • Confluence Confluence
  • Trello Trello

Community resources

  • Announcements
  • Technical support
  • Documentation

Atlassian Community Events

  • Atlassian University
  • groups-icon Welcome Center
  • groups-icon Featured Groups
  • groups-icon Product Groups
  • groups-icon Regional Groups
  • groups-icon Industry Groups
  • groups-icon Community Groups
  • Learning Paths
  • Certifications
  • Courses by Product

Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar

Level 1: Seed

25 / 150 points

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Join now to unlock these features and more

questions

Get product advice from experts

groups

Join a community group

learning

Advance your career with learning paths

kudos

Earn badges and rewards

events

Connect and share ideas at events

  • Jira Software
  • One of our users does not receive JIRA's mail notifications. Why?

One of our users does not receive JIRA's mail notifications. Why?

Krisztina TEGLASI

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Suggest an answer

People on a hot air balloon lifted by Community discussions

Still have a question?

Get fast answers from people who know.

Was this helpful?

Deployment type, product plan, permissions level, community showcase.

  • Understanding Issue Types in Jira
  • What are Issues in Jira
  • What’s the difference between a kanban board and a Scrum board?
  • New Portfolio Cloud Experience Beta
  • Announcement: Project Level Email Notifications for next-gen projects on JSW/JSD
  • Community Guidelines
  • Privacy policy
  • Notice at Collection
  • Terms of use
  • © 2024 Atlassian

IMAGES

  1. How to Create a Filter in Jira

    jira not assigned filter

  2. How to update Jira filter owned by other users as an admin

    jira not assigned filter

  3. Jira filter progress field doesn't include sub-tasks estimate

    jira not assigned filter

  4. How to Create a Filter in Jira

    jira not assigned filter

  5. Attentäter Sturm Dump create jira filter Luft Helfer Steuerzahler

    jira not assigned filter

  6. Jira Filter Current Sprint? 18 Most Correct Answers

    jira not assigned filter

VIDEO

  1. JIRA QUICK ACCESS

  2. Create new issue in JIRA

  3. Jira: How To Create Filter Tutorial 2024

  4. Webinar

  5. How to use Jira Dashboard Gadgets

  6. Jira tutorial in Hindi #23 Issue Activity and Activity Stream

COMMENTS

  1. Solved: How do I create a quick filter for unassigned issu

    Like • 15 people like this. Reply. 1 vote. Justin Chai-Chong Aug 07, 2017. thank you it worked. Jack Brickey. Community Leader. Aug 07, 2017. please select the checkmark beside the answer so it helps the community in the future.

  2. Solved: I want to use a JQL filter unassigned issues not w

    1 answer 1 accepted 5 votes Answer accepted Sreenivasaraju P Rising Star Oct 22, 2019 Hi @Nermin You can try with assignee in (EMPTY) Colum McAndrew Jul 27, 2021 Many thanks. I had a similar query and it worked for me :-) Like Sujan Ghosh Nov 10, 2021 Hi, Its not working. Like • Tom Gardner likes this Alice Anon Oct 26, 2022 • edited

  3. how to create JIRA quick filter where assignee is Unassigned

    2 Answers Sorted by: 62 In your case, create filter and type in JQL: assignee = unassigned user Or if no assignee assignee is empty You can select the widget "filter result" to show the consequence on your dashboard. Share Improve this answer Follow answered Mar 13, 2015 at 20:37 Sing 4,002 3 29 42 1

  4. Is it possible to filter by Assignee is NOT User?

    Dec 18, 2018 option 1. assignee in membersOf (<your_group>)AND assignee not in ("username1") option 2. assignee not in ("username1") or just use - assignee != "<user name>"

  5. Configure quick filters

    1 type = "Bug" Use an issue filter in your quick Filter 1 savedfilter = "My Filter" For more JQL guidance, check out:

  6. Manage filters

    / Save your search as a filter Data Center and Server Manage filters The Filters directory allows you to view and configure filters that you have created and work with filters other users have shared. From the top navigation bar, select Filters > View all filters to see all filters.

  7. Search for and filter issues

    Select Filters and click a filter or choose Advanced issue search. Set Assignee to "Current User" at the top of the search page The search results refresh when you select new criteria. Choose More > Resolution and check "Unresolved". The search results will show the issues that are unresolved and assigned to you. That's it!

  8. Solved: How to create a filter of Issues Assigned to me li

    1 accepted 3 votes Answer accepted Trudy Claspill Community Leader Nov 22, 2022 Hello @Bruce Matzen Welcome to the community. This is not something that can be done with native Jira filtering capabilities. Do you have access to any third party apps on your system that extend the search capabilities?

  9. How to Create Jira Filters: The Complete 2024 Guide

    Just click on the "Advanced" or "Basic" button at the end of the filter selection to select what you want. Using the "Basic" search system, you can enter the relevant criteria for your search.

  10. The Jira JQL Advanced Guide: How to Search Jira Issues Like a Pro

    Overview of Jira Query Language Interface. Under "Issues" in the dropdown menu, you can find the "Search for Issues" option: This will open up the search screen. By default, this screen brings you to the basic search tool. Which you can use to filter issues using predefined fields like: Status. Assignee.

  11. Use basic search and filters to find requests and issues

    1. Start a search To get to the issue search page: Choose Filters in the navigation bar. Select Advanced issue search. Press / then enter on your keyboard to quickly go to advanced search. 2. Define your search criteria You can use either basic or advanced JQL search modes to define your search criteria. Basic search

  12. How to Create a Filter in Jira

    Creating a filter in Jira starts by conducting a search. Click the magnifying glass icon in Jira's left navigation menu. In the panel that opens, click Advanced search for issues just below the search bar. Use the dropdown fields to sort your issues by project (1), issue type (2), status (3), and/or assignee (4).

  13. How to add a Assignee filter to the quick filter?

    Aug 16, 2018 @shetty, assuming as Chung mentions, you are using one Server instance and one Cloud instance then you cannot enable the Assignee drop down on your server instance. You can however create a quick filter for each assignee separately. Like Rajasekhar Maddela Aug 16, 2018

  14. Manage filters

    Choose > System. Click Filters. Search for a filter or scroll through the full list. Next to the shared filter, click > Change owner. Search for the relevant user and click Change Owner. Delete a filter Make sure to check in with the filter's owner before you delete it. Choose > System. Click Filters.

  15. why can't I filter by assignees?

    Oct 16, 2019 If you have access to the database, the article has the SQL to get those issues that may have issuetype as null.

  16. Use advanced search with Jira Query Language (JQL)

    Atlassian Support / Jira Work Management / Resources / Search for issues in Jira Use advanced search with Jira Query Language (JQL) The advanced search is the most powerful and flexible way to search for your issues in Jira. You can use the Jira Query Language (JQL) to specify criteria that cannot be defined in the quick or basic searches.

  17. Filter items to find what you need in your project

    Assignee: You can filter items by selecting the avatar or by searching the name of the assignees. You can select Unassigned to view items that don't have an assignee Category: You can filter items by the categories added to your project. You can select No category to view items that don't have a category assigned

  18. jql

    4 Answers. Create a filter for all of your subtask from the following JQL: issuetype in subtaskIssueTypes () and assignee = currentUser () Then, using Craftforge JQL Functions Plugin, use the following JQL to find their parents: The following query will return all parent tasks, which have sub-tasks assigned to the current user.

  19. How to Filter Issues by Epic in Jira: A Comprehensive Guide

    Dec 11, 2023 Efficiently managing and tracking progress in Jira often requires sorting issues based on various criteria. One common requirement is to filter issues by their associated epic. This article provides a step-by-step guide on how to accomplish this, ensuring you can effectively manage your project's workflow.

  20. How can I filter the tasks with empty Sprint field?

    Hi @Julio Martinez Prieto . Have you tried to run a JQL (to the tune of) project = "project name" and sprint is EMPTY - this is if you are looking for a task or issue that has a sprint field empty on a specific project.. Or you can just run Sprint is Empty JQL and this shows all tasks that have the sprint field empty.

  21. Filter status changes by date

    I the native JQL search in Jira you could run a query like issuetype = Incident and status = "In Progress" and status changed to "In Progress" before -10d. In this query you can change the -10d to the number of days to check for an you can change the name of the issue type and status as you need. I hope this helps. Regards, Kristian

  22. How to filter out issues that are not linked to an

    Hello. Kindly help. I am trying to find filter out a list of all issues that are not linked to any Objective or Key result in Jira. We are using a OKR in Jira plug-in and I am unable to find a field that I can put a filter on to derive a list of such issues.

  23. One of our users does not receive JIRA's mail noti

    User does no longer receive notifications , when a ticket is assigned to him or he is cited in a comment. He received an alert his account is no longer managed. Up to December, 2023 he were receiving normally e-mails notifications from Jira. He's checked "other" mailbox in Outlook and there isn't any e-mail there, too.