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Operational Planning: How to Make an Operations Plan

The operations of your business can be defined as the sum of all the daily activities that you and your team execute to create products or services and engage with your customers, among other critical business functions. While organizing these moving parts might sound difficult, it can be easily done by writing a business operational plan. But before we learn how to make one, let’s first understand what’s the relationship between strategic and operational planning.

Operational Planning vs. Strategic Planning

Operational planning and strategic planning are complementary to each other. This is because strategic plans define the business strategy and the long-term goals for your organization, while operational plans define the steps required to achieve them.

What Is a Strategic Plan?

A strategic plan is a business document that describes the business goals of a company as well as the high-level actions that will be taken to achieve them over a time period of 1-3 years.

What Is an Operational Plan?

Operational plans map the daily, weekly or monthly business operations that’ll be executed by the department to complete the goals you’ve previously defined in your strategic plan. Operational plans go deeper into explaining your business operations as they explain roles and responsibilities, timelines and the scope of work.

Operational plans work best when an entire department buys in, assigning due dates for tasks, measuring goals for success, reporting on issues and collaborating effectively. They work even better when there’s a platform like ProjectManager , which facilitates communication across departments to ensure that the machine is running smoothly as each team reaches its benchmark. Get started with ProjectManager for free today.

What Is Operational Planning?

Operational planning is the process of turning strategic plans into action plans, which simply means breaking down high-level strategic goals and activities into smaller, actionable steps. The main goal of operational planning is to coordinate different departments and layers of management to ensure the whole organization works towards the same objective, which is achieving the goals set forth in the strategic plan .

How to Make an Operational Plan

There’s no single approach to follow when making an operation plan for your business. However, there’s one golden rule in operations management : your strategic and operational plans must be aligned. Based on that principle, here are seven steps to make an operational plan.

• Map business processes and workflows: What steps need to be taken at the operations level to accomplish long-term strategic goals?
• Set operational-level goals: Describe what operational-level goals contribute to the achievement of larger strategic goals.
• Determine the operational timeline: Is there any time frame for the achievement of the operational plan?
• Define your resource requirements: Estimate what resources are needed for the execution of the operational plan.
• Estimate the operational budget: Based on your resource requirements, estimate costs and define an operational budget.
• Set a hiring plan: Are there any skills gaps that need to be filled in your organization?
• Set key performance indicators: Define metrics and performance tracking procedures to measure your team’s performance.

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Operational Plan Template

Use this free Operational Plan Template for Word to manage your projects better.

What Should be Included in an Operational Plan?

Your operational plan should describe your business operations as accurately as possible so that internal teams know how the company works and how they can help achieve the larger strategic objectives. Here’s a list of some of the key elements that you’ll need to consider when writing an operational plan.

Executive Summary

An executive summary is a brief document that summarizes the content of larger documents like business plans, strategic plans or operation plans. Their main purpose is to provide a quick overview for busy stakeholders.

Operational Budget

An operational budget is an estimation of the expected operating costs and revenues for a given time period. As with other types of budget, the operational budget defines the amount of money that’s available to acquire raw materials, equipment or anything else that’s needed for business operations.

It’s important to limit your spending to stay below your operational budget, otherwise, your company could run out of resources to execute its normal activities. You can use our free operating budget template for Excel to track your operating costs.

Operational Objectives

It’s essential to align your operational objectives with your strategic objectives. For example, if one of your strategic objectives is to increase sales by 25 percent over the next three years, one possible operational objective would be to hire new sales employees. You should always grab your strategic plan objectives and turn them into one or multiple action items .

Processes & Workflows

Explain the various business processes, workflows and tasks that need to be executed to achieve your operational objectives. Make sure to explain what resources are needed, such as raw materials, equipment or human resources.

Operational Timeline

It’s important to establish a timeline for your operational plan. In most cases, your operational plan will have the same length as your strategic plan, but in some scenarios, you might create multiple operational plans for specific purposes. Not all operational plans are equal, so the length of your operational timeline will depend on the duration of your projects , workflows and processes.

Hiring Plan

Find any skills gap there might be in your team. You might need to hire a couple of individuals or even create new departments in order to execute your business processes .

Quality Assurance and Control

Most companies implement quality assurance and control procedures for a variety of reasons such as customer safety and regulatory compliance. In addition, quality assurance issues can cost your business millions, so establishing quality management protocols is a key step in operational planning.

Key Performance Indicators

It’s important to establish key performance indicators (KPIs) to measure the productivity of your business operations. You can define as many KPIs as needed for all your business processes. For example, you can define KPIs for marketing, sales, product development and other key departments in your company. This can include product launch deadlines, number of manufactured goods, number of customer service cases closed, number of 5-star reviews received, number of customers acquired, revenue increased by a certain percentage and so on.

Risks, Assumptions and Constraints

Note any potential risks, assumptions and time or resource constraints that might affect your business operations.

Free Operational Plan Template

Leverage everything you’ve learned today with our template. This free operational plan template for Word will help you define your budget, timeline, KPIs and more. It’s the perfect first step in organizing and improving your operations. Download it today.

What Are the Benefits of Operational Planning?

Every plan has a massive effect on all team members involved, and those can be to your company’s benefit or to their detriment. If it’s to their detriment, it’s best to find out as soon as possible so you can modify your operational plan and pivot with ease.

But that’s the whole point of operational planning: you get to see the effect of your operations on the business’s bottom line in real time, or at every benchmark, so you know exactly when to pivot. And with a plan that’s as custom to each department as an operational plan, you know exactly where things go wrong and why.

How ProjectManager Can Help with Operational Planning

Creating and implementing a high-quality operational plan is the best way to ensure that your organization starts out a project on the right foot. ProjectManager has award-winning project management tools to help you craft and execute such a plan.

Gantt charts are essential to create and monitor operational plans effectively. ProjectManager helps you access your Gantt chart online so you can add benchmarks for operational performance reviews. You can also create tasks along with dependencies to make the operation a surefire success.

Whether you’re a team of IT system administrators, marketing experts, or engineers, ProjectManager includes robust planning and reporting tools. Plan in sprints, assign due dates, collaborate with team members and track everything with just the click of a button. Plus, we have numerous ready-made project reports that can be generated instantly, including status reports, variance reports, timesheet reports and more.

Related Operations Management Content

• Operational Strategy: A Quick Guide
• Operations Management: Key Functions, Roles and Skills
• Operational Efficiency: A Quick Guide
• Using Operational Excellence to Be More Productive

Operational planning isn’t done in a silo, and it doesn’t work without the full weight of the team backing it up. Ensure that your department is successful at each benchmark. ProjectManager is an award-winning pm software dedicated to helping businesses smooth out their operational plans for a better year ahead. Sign up for our free 30-day trial today.

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What Is an Operations Management Plan?

• An operations management plan is a business document that contains all the plans of action, strategies, and tactics that your organization needs to execute for the development of your operations. Hence, this document presents the responsibilities and obligations that your team members should take ownership of so that particular objectives can be established and achieved in a timely manner.
• An operations management plan provides a physical presentation of the opportunities that you can take and seize for the growth, development, and improvement of your overall operations. By using this document, you can be more directed when it comes to managing all the areas of your business operations as well as the elements and factors that affect your successes.
• An operations management plan allows the incorporation, alignment, and linking of your corporate goals with the objectives that you would like to realize for your operations. With this, you can be more tactical and strategic when planning call-to-actions which can result to getting maximum results from all the efforts that you will provide and the resources that you will use.
• An operations management plan can help you highlight the touch points that are necessary to be taken cared of so that you can promote an open line communication with all the areas and divisions of the business. Using an operations management plan can help you achieve your business goals accordingly as it makes the operational procedures of the business become a collaborative effort from all of your stakeholders.
• An operations management plan, like school operational plan examples , ensures that there is a clear direction with where you would like to be at which can also help organize the work processes of your members. From the intermediate or first steps that you need to execute up to the final phases of your operational year, having an operations management plan can truly strengthen the structure of your action implementation.
•  An operations management plan is a management tool that helps you to become more prepared in terms of meeting challenges, threats, and risk impacts head on. Developing an operations management plan can help you a lot as it can provide an idea about the counteractions that you can execute during particular instances. It can also give an overview of the level of impacts that you need to be ready for and the ways on how you can minimize the effects of problems and issues to the operations of the business.

Transportation Business Operations and Management Plan

Operations Management Plan Methodology

Project Management and Operational Plan Layout

Key Principles of an Effective Operations Management Plan

• The operations management plan that you will create must be realistic, attainable, and measurable. It is important for you to focus on the issues and concerns at hand rather than the specific techniques that you will implement. Keep in mind that there are different problems that your business operations might experience, which is why you have to think of different ways on how to resolve the core of your problems rather than try to formulate a general or universal solution which will only end up as inefficient and ineffective.
• The scopes, terms, and limitations of the operations management plan usage must be set. Managers and team members should know the specific usage of particular action plans so that the operations can be managed appropriately.
•  The organization of your operations management plan is essential. Just like when creating an  affiliate marketing business plan , you have to ensure that all the processes and activities within the undertaking are laid out accordingly. There should be a system that can allow you to point out all the segments and areas of the discussion with ease. Being organized can also help you showcase the interconnection of the items or elements that you put together in the document.
• The basic information that should be placed in the document should be complete and detailed. You have to ensure that the fundamentals of your operations management plan contain all the necessary details that can contribute to the successful implementation of your plan of action.
• The specification of all the details must be specific and consistent. Being able to execute this in your operations management plan can promote predictability when it comes to the items that are needed to be looked into. This can help you achieve your objectives accordingly especially in cases where concerns are similar or closely related to one another.
• The processes, tactics, and strategies that you will use must have variety. Again, just because one action plan worked for one instance does not mean that it can also resolve all the problems of the operations. Hence, you need to ensure that you will think of variance whenever you plan to manage your operations.
• The team members who will be given responsibilities must be aware of the tasks that they need to execute within a particular time frame. It is important for ownership and accountability to be established so that all work functions can be covered as specified in the timeline that you will use for your operations management plan.
• The metrics for successes is important to be established. Doing this can help you properly and objectively measure the effects and impacts of the operations management plan to your business. This can also allow you to use previous operations management plans as references whenever there is a need to update the current document or if you need to implement changes for the improvement of your operations.

Operations Management and Maintenance Plan

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Tips in Developing an Outstanding Operations Management Plan

• Include different kinds of stakeholders when developing your operations management plan. You may even consider to ask your customers on how they perceive the operations of the business and what are the things that they expect from the organization when it comes to providing them the services and quality of products that they need. In this manner, you can ensure that the document that you will develop is multifaceted and is composed of opinions and suggestions from different areas of the operations.
• Always track your improvement. The creation of the operations management plan must be backed up by maintenance and updating methods that will allow you to measure the growth that has already existed or transpired within a particular period. This can give you an idea on how the document can truly affect the business.
• Know the purpose or the reason on why you need to create and implement an operations management plan. This can help you be directed when thinking of the procedures of your plan execution as well as the ways on how you can get the maximum benefits out of the undertaking.
• Be focused when plotting the strategies and action plans that you will include in the operations management plan. You have to think of all the elements that you need to put together, the resources that you will use, the internal and external factors that can affect your decisions, and the help that you will be needing from your stakeholders. Knowing what you need and when you need them can help you be precise with the moves that you will do to manage the business operations in the best way possible.

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Do You Want to Start Making an Operations Management Plan?

• A more professional-looking and business-appropriate final document output
• An understandable operations management plan discussion flow
• A presentable segmentation and separation of operations management plan ideas
• A well-formulated and detailed clause specification for every operations management plan area discussion

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How to Write a Management Plan

Last Updated: September 18, 2023 Fact Checked

This article was co-authored by Madison Boehm . Madison Boehm is a Business Advisor and the Co-Founder of Jaxson Maximus, a men’s salon and custom clothiers based in southern Florida. She specializes in business development, operations, and finance. Additionally, she has experience in the salon, clothing, and retail sectors. Madison holds a BBA in Entrepreneurship and Marketing from The University of Houston. There are 9 references cited in this article, which can be found at the bottom of the page. This article has been fact-checked, ensuring the accuracy of any cited facts and confirming the authority of its sources. This article has been viewed 225,058 times.

A management plan describes how an organization or business is run. Writing a management plan allows you to formalize your management structure and operations. It also ensures that everyone is on the same page and that your goals will be accomplished. You can easily write your own management plan with a few simple steps.

Management Plan Outline and Example

Starting Your Management Plan

• Defining roles also creates accountability by making it clear who's fault it was that something did or did not happen. [3] X Trustworthy Source Kansas University Center for Community Health and Development Community-based research center focused on supporting public health development and education Go to source

• A section detailing management members and their responsibilities and authorities.
• A chart of section detailing interactions between and responsibilities of each level of the organization.
• A section explaining different aspects of your organization being managed and the policies and procedures of that management.
• A schedule for updating, enhancing, and growing management and the management plan. [6] X Research source

Describing Ownership and Management

• Include a copy of board policies, including election policies, term length, responsibility, authority, and conflict resolution. This information should already be stated in your operating agreement or other founding documents.

• List past positions and duties of each member that apply to their current management obligations. Explain how these obligations highlight applicable skills and strengthen the management positions.
• Highlight all relevant educational backgrounds for each of the managers. Explain how their training will benefit the company. Only include the education that is relevant to the positions that they currently hold.
• If you are the only employee in your business, be sure to include your own experience and strengths.

• Accountants.
• Insurance brokers.
• Consultants.

• For example, “Our team, with its diverse array of skills, have a combined forty years of experience in this field. With our coordinated democratic structure, they can work together effectively to produce results. With this team, we are confident that our business will become profitable in two years.”

Writing Out Policies and Procedures

• For example, a policy might be using and selling only green materials and products. The procedures to support that policy might be shopping from approved green vendors or checking the environmental impact of each material or product used.

Revising Your Plan

• When they approve, have all owners sign the plan before you submit it to your investors, bank, or fundraising bodies.

• Make sure there is a way for all management and employees to submit their feedback regarding the plan.
• Then, create a method by which changes to the plan can be approved and instituted. [20] X Trustworthy Source Kansas University Center for Community Health and Development Community-based research center focused on supporting public health development and education Go to source

Expert Q&A

• Many investors will read the management section of your business plan before any other section, including marketing and finances, so you want to make sure that you have the best proposal possible. Thanks Helpful 0 Not Helpful 0

• Do not neglect your management plan in favor of your financial plans. Both are equally important to a business plan. Thanks Helpful 0 Not Helpful 1

You Might Also Like

• ↑ Madison Boehm. Business Advisor, Jaxson Maximus. Expert Interview. 24 August 2021.
• ↑ http://ctb.ku.edu/en/table-of-contents/leadership/effective-manager/management-plan/main
• ↑ https://www.brown.edu/research/conducting-research-brown/preparing-proposal/proposal-development-services/writing-management-plan
• ↑ https://www.thebalance.com/how-to-write-the-management-summary-2951561
• ↑ https://open.lib.umn.edu/humanresourcemanagement/chapter/4-1-the-recruitment-process/
• ↑ https://www.entrepreneur.com/article/241072
• ↑ https://writingcenter.unc.edu/tips-and-tools/editing-and-proofreading/
• ↑ http://www.businessnewsdaily.com/4533-business-plan-outline.html

About This Article

The best way to write a management report is to describe the company’s management structure in 10 to 20 pages. Name the board members and explain the company’s ownership policies. Introduce all management members and present the strengths of each team member. Then, write out workplace policies and procedures. Send the management report to the company’s bank, investors, or fundraising bodies. For more tips from our Financial Reviewer, like how to outline, format, and revise your plan, read on! Did this summary help you? Yes No

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Learn how to do operational planning the right way

Some of this planning will be developed yearly—things like your yearly objectives and key results, for example, will naturally grow as time goes on. But to make sure you’re staying on track and executing against your long-term goals, you need an operational plan. 

What is operational planning?

Operational planning is the process of turning your strategic plan into a detailed map that outlines exactly what action your team will take on a weekly, or sometimes even daily, basis. An operational plan will include action items and milestones that each team or department needs to complete in order to execute your strategic plan. 

During the operational planning process, outline each team or person’s responsibilities for the next quarter, six months, or fiscal year. The level of detail and timeline you select for your operational plan should depend on how quickly your organization typically moves—if you’re a fast-paced team with an accelerated roadmap, consider creating an operational plan for the next quarter or half year. But if your organization tends to think more long-term, create an operational plan for the entire fiscal year.

Operational planning vs. strategic planning

A strategic plan is a business-level plan of your long-term strategy for the next three to five years. An operational plan is smaller in both scope and timeline. The goal of operational planning is to outline the daily actions you need to take to hit your strategic goals. 

Unlike a strategic plan, an operational plan should also focus on implementation . What daily and weekly actions does your team need to take in order to accomplish your longer-term strategic plan? What specific Key Performance Indicators (KPIs) do you need to track on a regular basis in order to ensure that your team is progressing towards your objectives? These details should be captured in your operational plan.

Who should create an operational plan?

To capture exactly who is doing what by when, an operational plan needs to be very detailed. For this reason, create an operational plan at a smaller scale than your strategic plan—both in terms of timeline and scope. Instead of trying to create an operational plan for your entire company, create one at the department or team level. At a larger company, you could even create an operational plan for a specific initiative—similar to a detailed work plan .

For example, create an operational plan to explain the daily tasks your IT department needs to do in order to support the company. Your IT department’s operational plan might include how frequently IT team members will check the IT requests project inbox , budgeting details for the program, how the IT team will onboard and equip new employees, and how frequently the team will meet. 

There are three levels to who should create an operational plan:

Scope: Your operational plan will capture the who, what, and when of each activity. It should be laser-focused on a team or initiative.

Timeline: Depending on how fast your organization moves, your operational plan should span a quarter, six months, or a fiscal year. 

Stakeholders: Make sure the people involved in operational planning are close to the work, so they can accurately project and predict what work should be included in the plan.

The benefits of operational planning

A strategic plan is a great way to proactively align your team around a shared purpose. By defining long-term goals, you can outline exactly where you want to go.

An operational plan helps you hit your strategic goals. According to our research, only 26% of knowledge workers have a very clear understanding of how their individual work relates to company goals. By creating a detail-oriented operational plan, you can define exactly what short-term goals you need to achieve in order to be on track towards your long-term objectives. It can help you think through the actions you’re currently taking or need to take in order to execute against your goals. 

In particular, an operational plan:

Clarifies exactly what your team will be doing on a weekly and daily basis.

Provides a comprehensive guide of the day-to-day operations your team members need to take in order to accomplish your long-term goals.

Sets a benchmark for daily expectations, so you can avoid getting off track.

5 steps to making an operational plan

During the operational planning process, you're not creating new plans or developing new goals. Rather, to create an operational plan, assess everything your team is currently working on and everything you need to do on a daily or weekly basis to hit your strategic goals. Here’s how:

1. Start with a strategic plan

If you haven’t already, create a strategic plan first. You need a long-term vision and goals before you can break down the day-to-day details. There are four steps to creating a strategic plan:

Determine your position

Develop your strategy

Build your strategic plan

Share, monitor, and manage your strategic plan

To learn more, read our article on strategic planning .

2. Narrow down your scope

In order to create a detail-oriented operational plan, you need to narrow the scope to a team, department, or focus area. The scope of your operational plan will depend on the size of your company.

For example, imagine you’re breaking down your strategic plan into action plans for various company departments. Your marketing team spans multiple functions—for example, design, product marketing, social media, content creation, and web promotion. To capture specific, daily functions within each team, you should create an operational action plan for each smaller team. 

3. Identify key stakeholders

Before creating an operational plan, decide who will be involved in the operational planning process. The team members creating the operational plan should be relatively close to the actions the plan describes. 

To continue our example, the design team’s operational plan should be created by the head of the design team and the team leads (depending on the size of the team). Once they’ve created their operational plan, the team should share the plan with the head of marketing for final approval.

4. Create the plan

Your operational plan explains the actions your team will take to achieve your goals within a set time frame. To create an operational plan, outline:

Your team’s objectives

The deliverables that will be achieved by the operational plan

Any desired outcomes or quality standards

Staffing and resource requirements, including your operating budget

How you will monitor and report on progress

If you’re struggling to figure out all the details that should be included in your operational plan, ask yourself the following questions: 

What do we need to accomplish? This information should come from your strategic plan or yearly goals.

What daily tasks do we need to complete in order to hit our goals? These can be daily tasks you’re currently doing or new work that needs to be kicked off.

Who are the people responsible for those tasks? Make sure each task has one owner so there’s no confusion about who to go to for questions or updates.

What are our metrics for success? If you haven’t already, make sure your goals follow the SMART framework . 

To continue our example, here’s the framework the design team might use to create their operational plan:

Part of the strategic plan for the marketing team is to increase share of voice in the market—which means more eyes on marketing materials and increased engagement with potential customers. To support these goals, the design team will: 

Create additional promotional materials for the social team

Revamp the website home page to attract more potential customers

To accomplish these two goals in the next year, the design team will:

Hire two new team members to focus on social media engagement

Partner with the web development team within the marketing department to create an interactive home page

To track and report on their progress, the design team will use Asana as their central source of truth for key performance metrics, including:

What designs they are creating

The level of engagement they’re getting on social media

The progress of the website update

This is just the framework the design team would use to create their operational plan. Bring this plan to life within a work management tool like Asana to share clarity on all of the work the team needs to do to hit their goals. With work management, every task can be tracked in real-time from inception to completion.

5. Share and update your operational plan

Once you’ve created the plan, share it with key stakeholders so they understand your team’s most important goals and the daily tasks it will take to get there. Manage your plan and updates in a shared tool that captures real-time progress, like Asana .

Like any element of project planning, things will inevitably change. Actively monitor your operational plan and report on progress so key stakeholders and team members can stay updated on how you’re tracking against your goals. Report on progress monthly through written status updates . 

Get started with operational planning

An operational plan can help you ensure you’re making progress on long-term goals. But in order for this plan to be effective, make sure you’re tracking your work in a centrally-accessible tool. Siloed information and goals don’t help anyone—instead, track your action items and goals in a work management tool.

Operational Plan: What is it & How to Create it? (Free Template Included)

Want to create an operational plan to ensure smooth implementation of daily activities of your business? No worries, we have got you covered. Read on…

Always plan ahead. It wasn’t raining when Noah built the Ark. ~  Richard Cushing

Running a business is quite similar to sailing a ship! You have to make sure that every aspect is working in the correct motion for you to stay afloat. Can you sail if you have no clear vision of where you’re headed, your destination, or how you will get there?

To answer these questions, you might need to create an intuitive  operational plan  for your business which would work as a lighthouse to guide you through the way and highlight any upcoming risks that could arise in the near future.

An operational plan lucidly describes the business vision and mission! This document is coherently chalked out for the day-to-day running of any business and outlines the operations related to finance, recruitment, marketing, and other resources required for a successful company.

However, crafting such documents can be time-consuming! Therefore, we decided to create a free plug-and-play operational plan template for your team! But before we hop onto our awesome template, let us first understand what exactly is an operation plan and what to include in such documents.

Read on…

What is an Operational Plan? (Definition)

An operational plan is a strategic document that outlines all the planning related to daily operations and processes required for running a successful business. It entails all the activities that different teams or departments like recruitment, marketing, and finance, need to perform to achieve company goals and objectives.

The main objective of a well-defined operational plan ensures each manager and employee knows their specific responsibilities, as well as how they should execute them within a definite timeline.

Why is an Operational Plan Important?

The whole point of operational planning is to see the effect of your operations on the business’s working in real-time, so you know exactly when to execute your major strategies.

An operational plan helps you identify areas that are not generating enough revenue or are causing losses, and then assists you with formulating the necessary changes. This document also plays a crucial role in keeping all key stakeholders, management, and board members on the same page.

Everyone needs to be aligned with the company’s mission, goals, risks, hiring needs, financial projections, key performance indicators (KPIs), etc. An operational plan will help every department focus on their contribution to the larger vision by bringing all leading members together under one roof!

Read more:  Operational Efficiency: Definition, Importance & Ways to Improve it!

How to Create an Operational Plan? Follow these Steps!

Step 1. create a title page.

While writing an operational plan, the first thing to do is to create a title page for it. This provides all the information about the topic at a single glance.

Here, you will include the title of your document, the registered name of your company, the designation, and the name of the person who creates the document.

Step 2. Write an Executive Summary

An executive summary refers to a section that deals with what a topic is all about in a brief manner. This is to ensure that your readers have a rough idea of the content and encourage them to read on.

In this section, you emphasize the gist of your overall plan and provide a concise explanation of all the important sections in a few sentences.

Step 3. Define Mission and Objectives

Define your organization’s mission and determine your company’s goals and objectives.

Ask yourself what the company is trying to accomplish over the next year and what the major goals and milestones are that support the need for this operational plan.

Describe the company mission, vision, and the reasons this plan is important. Have there been changes in the competitive landscape? Have you raised a round of capital?

Doing this will help you evaluate and measure your company’s performance against your missions and objectives and see how well you are doing in terms of achieving or meeting your goals.

Step 4. Provide Key Performance Indicators

In this section, you can break down each part of your business by evaluating all the major KPIs and metrics involved in measuring your results.

Provide proof of the importance of the operational plan by sharing key numbers that support the ideas in this document.

Step 5. Include a Financial Summary

The next section to be included in your operational plan is the financial summary. Here, you can give an overview of all the projects that will be included during the operational plan and include its financial breakdown. Make sure that there is enough capital to execute this plan.

Step 6. Create a Hiring Plan

Your company will have different hiring needs for each department, therefore, it is essential that you create a hiring plan to decide how many team members will be hired across different departments on a monthly/quarterly basis.

Step 7. Determine the Key Assumptions & Risks

No plan is ever free from risks and problems, so it’s important that you determine the risks to the business and address how the company could work towards mitigating those risks.

This will help your employees be prepared for any possible and potential risks and problems that may arise over the course of their projects.

Step 8. Include the Next Steps

Now that you have included all the major sections, it becomes crucial that you mention what’s going to happen next. Share the next steps, which could include the approval process, updates and reporting time frames, etc.

Step 9. Proofread

The last and final step is to proofread your document and ensure that all the major points are intact and the message is properly conveyed.

Check for spelling errors, grammatical mistakes, typos, or poorly constructed sentences. Make a colleague or another person go through your proposal to double-check everything.

Read more:   Standard Operating Procedures (SOP): What, Types, and How to Write?

Key Benefits of Creating Your Operational Plan Documentation on Bit.ai

To create an effective operational plan, you need a proficient tool that can help you create, share, and collaborate with stakeholders and work efficiently. This is where Bit comes in!

Bit serves as a central hub where collaborators, content, and communications can be accessed in one all-inclusive document. Managers can use Bit to create an operational plan document, collaborate with the team in real-time, and store all product assets in one place for easy and fast access.

Whether your team is creating the operational plan documents, project documentation, status report, release notes , roadmap, project charter , product requirements, API documentation, product launch marketing documents, pitch decks, business plan, SWOT analysis, competitive research, project management plan, etc, they can easily add spreadsheets, Slideshares, Google Slides, YouTube videos, PDFs, maps, charts, graphs, and more to your documents and make them visually stunning.

Organization of information:   Organizational information is often scattered in cloud storage apps, emails, Slack channels, and more. Bit brings all your information in one place by allowing you to organize information in Workspaces and folders. Bring all your documents, media files, and other important company data in one place.

Brand consistency: Focus on the content and let Bit help you with the design and formatting. Bit documents are completely responsive and look great on all devices. With amazing templates and themes, Bit docs provide you with the type of brand and design consistency which is unheard of in the documentation industry

Smart search:  Bit has very robust search functionality that allows anyone to search and find any files, images, documents, etc quickly and easily across all of their workspaces. Users can search their digital assets using keywords, titles, descriptions, or tags. They can even search for files based on their source. (i.e., YouTube).

Media Integrations:  Companies use an average of 34 SaaS apps! No wonder why most of our time is spent hopping from one app to the next, looking for information. This is why Bit.ai integrates with over 100+ popular applications (YouTube, Typeform, LucidChart, Spotify, Google Drive, etc) to help teams weave information in their documents beyond just text and images.

Recommended power links and files you can add to your operational plan template:

• Google Sheets, OneDrive Excel, Airtable
• Social Media posts
• YouTube, Vimeo
• Draw.io, Lucidcharts
• Sketchfab, Figma, Marvel
• PDFs, PowerPoint in Google Drive/OneDrive

Sharing : Bit documents can be shared in a live state meaning that all changes that you make to the document will update in real-time. If you are sharing your documents with clients, they will always get your most up-to-date changes. You can even embed Bit documents on any website or blog.

Tons of other features:  Bit has a plethora of amazing features like document tracking, cloud-upload, templates, and themes, document locking, document expiration, and much more, making it a well-rounded documentation tool.

Bit provides a common workplace for project members to collaborate, document, share their knowledge, brainstorm ideas, store digital assets, and innovate together. The best part is that this knowledge is safely secured in your workspaces and can be shared (or kept private) with anyone in your organization or the public!

Here are some of the man benefits of using Bit:

• Collaborate in real-time
• Interlink operational plan documents and other documents
• Create fully responsive documents
• Create private operational plans only visible to yourself or your team
• Track engagement on shared operational plans with consultants, partners, etc.

Read more:  Business Development Plan: What Is It And How To Create A Perfect One?

• Operational Plan Template

To make the process of creating your operational plan documentation easier, we have created a ready-made operational plan template for you! Check it out below:

How to Use the Operational Plan Template with Bit

The process of creating an operational plan on Bit is insanely easy! Just follow these four simple steps to create your document quickly:

Step 1: Create a Bit Account

Go the home page of  Bit.ai  and click on Get Started for Free or Sign Up to get started. Enter your  email address  to sign up. Once in, you can create your personal profile.

Step 2: Create a Workspace

Workspaces are where the work gets done. Click on the  ‘Create Workspace’  button on the right. A popup will show up prompting you to add a name for your new workspace.  

You can create a workspace around a team, department, large project, client, partner, etc. Inside each workspace, you can create an unlimited amount of Bit documents and access your content library (storage area for all of your digital assets – web links, files, cloud files, rich embeds, etc.).

Step 3: Add Team Members

Bit allows your team members to collaborate in real-time and get work done. Collaboration starts at the workspace level.

You create private workspaces by default. However, you can invite others to join you inside of a workspace and collaborate together with the knowledge, projects, documents, and content inside of the workspace.

Step 4: Create Your Desired Document

Once you are in the workspace, click on the ‘ Create New’  button. Select  ‘From Template’  in the dropdown. A pop up will display allowing you to select a template from the gallery.

In the search box on the top left corner, you can search for an “operational plan template”. Once your desired template pops up, click on it and click on the  “Use Template ” button on the bottom right corner.

That’s it! Your document is ready for use!

Few more templates you might be interested in:

• SWOT Analysis Template
• Transition Plan Template
• Scope of Work Template
• Business Plan Template
• Status Report Template
• Competitor Research Template
• Training Manual Template
• Project Proposal Template
• Company Fact Sheet
• Executive Summary Template
• Pitch Deck Template

🎥Watch this video to learn more👇

Over to You!

Operational plans bring accountability into your everyday tasks. They help you analyze the performance of your business, goals, strategies and identify the resources required to achieve those targets. These documents are a great way of managing other performance measures too like team efficacy, staff optimization, or the number of employees achieving beyond their targets.

Bit is a great tool to manage all essential resources associated with creating an operations plan. It brings all stakeholders under one roof for the smooth execution of the plan. If you need any help with the operational plan template or want to know how Bit can help your business, let us know by tweeting us @bit_docs. Cheers!

Further reads: 

How to Write an Operations Manual?

How to Create a Killer Sales Plan Document?

How to Create a Product Plan the Right Way?

What is an Implementation Plan & How to Create One?

How to Create a Strategic Process Improvement Plan?

How to Create a Procurement Management Plan: Step by Step Guide

How To Make A Full Proof Business Plan?

How To Create a Partnership Marketing Plan?

How to Create a Clear Transition Plan for your Business?

Scope of Work: What is it & How to Create it? (Template Included)

Project Charter: What is it & How to Write it Perfectly? (Template Included)

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About Bit.ai

Bit.ai is the essential next-gen workplace and document collaboration platform. that helps teams share knowledge by connecting any type of digital content. With this intuitive, cloud-based solution, anyone can work visually and collaborate in real-time while creating internal notes, team projects, knowledge bases, client-facing content, and more.

The smartest online Google Docs and Word alternative, Bit.ai is used in over 100 countries by professionals everywhere, from IT teams creating internal documentation and knowledge bases, to sales and marketing teams sharing client materials and client portals.

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Operations Management: Processes & Best Practices

Operations management influences every part of how you run a company. That includes how you produce a product or service, how you track and improve your efficiency and how you contribute to the bottom line. Simply put, operations management drives efficient workforces, processes and supply chains.

This guide explores the types of operations management and how they bring value to a business. Explore the ins and outs of operations management strategy and learn the best practices to achieve success.

Inside this article:

• Types of operations management
• Business management vs. operations management
• Operations management process
• Best practices for operations management

What Is Operations Management?

Operations management is the practice of handling day-to-day business functions in a manner that is efficient and that maximizes profitability. This discipline focuses on formulating strategies and taking actions to optimize production and supply chain performance.

Key Takeaways

• Operations management focuses on multiple aspects of an organization’s day-to-day operations, not just resolving the inevitable one-off problems that arise.
• Without operations management, critical business functions like R&D, client service delivery, information technology and inventory control are prone to mismanagement and underfunding.
• Behind most successful supply chains is solid operations management because it provides managers the means to direct resources toward desired results.

What Is the Purpose of Operations Management?

The purpose of operations management is to promote and support efficient business processes. The practice focuses on the staff, processes and physical resources required to operate a business.

Operations management also refers to how an organization coordinates and oversees the flow of information among its departments; how successful it is at complying with business and regulatory requirements; how well it ensures customer satisfaction; and how efficiently it manages daily operations, not just resolving problems that occasionally arise.

Goals of Operation Management

The goals of operations management are about maximizing the organization’s efforts, mainly around producing goods and/or services and managing the supply chain and infrastructure. The focus is on controlling costs, maximizing profitability and properly allocating resources.

Operations managers seek to reduce operating costs by coordinating business tasks, ensuring qualified people are in the right positions and continuously monitoring performance metrics.

Importance of Operations Management

An effective operations management practice makes a business more competitive and prevents it from wasting time and money on activities that don’t forward the company’s strategic vision. An effective operations manager ensures the organization meets business goals.

Operations management is necessary for companies to stay competitive in any industry, but healthcare, technology and manufacturing firms often have a particular focus. Without efficient operations management, critical business functions like research, client service delivery, IT and inventory control may fall prey to mismanagement.

Types of Operations Management

The three main types of operations management focus on the objective , the task or the individual employee . Which you use depends on your company’s needs and goals, and a manager might use different types based on the situation.

Objectives management:

Setting priorities, making operational decisions based on business goals and aligning operations to support overall company objectives.

Task management:

Managing daily operations based on work in progress and linear workflows to assign tasks before moving to the next phase.

Individual supervision:

Using real-time information from managers and employees on the ground performing the work to optimize operations.

Some facets of operations management may require additional functions. For example, tasks may consist of planning and researching; creating operational budgets; and managing physical inventory, supply chains and vendors.

In addition to the types of business functions, there are three categories of modern operations management environments:

Centralized:

Shops with centralized operations management typically use one central control system to manage essential supply chain functions and oversee multiple employees who work in one location.

Decentralized:

Decentralized operations management uses multiple systems, including advanced infrastructure and technology like web applications and cloud databases, to coordinate work across global supply chains and multiple locations.

A hybrid operations management environment leverages the advantages of centralized and decentralized operations. For example, you might have a centralized production center with unified manufacturing and warehousing capabilities and equipped with an automated infrastructure connected to cloud-based networks for real-time monitoring.

Operations Management Eco-System

Strategic vs. Tactical Operations Management Decisions

Strategic operations management focuses on long-term success, while tactical operations decisions are about reacting and adjusting in the short term. Use a combination of these approaches for the best results.

Strategic operations decisions involve estimates, predictions, goals and comparative analyses. This approach concentrates on the future to meet long-term objectives and ensure lasting success. One key aspect is using operational data to analyze results and adjust long-term strategic plans where necessary.

Tactical operations decisions, on the other hand, involve how the company responds to changing operational conditions. For example, an organization might need to adjust production schedules or workforce planning as the marketplace fluctuates.

Business Management vs. Operations Management

Companies may combine the practices of business and operations management, but there is a difference. Business management focuses on long-term planning, while operations management concentrates on daily activities.

Operations management

Is a broad term used to describe the process of overseeing the day-to-day activities at a business. These functions could include scheduling staff, making payroll, receiving and processing payments, organizing equipment and supplies and more.

Business management

Focuses on planning and strategizing for future results. Business management requires extensive general knowledge and incorporates external factors, while operations management requires a high level of operational expertise.

Examples of general business management goals might include maximizing revenue, minimizing costs and maintaining customer satisfaction. Operations management goals include:

• Maximizing resources for research and development
• Environmental protection
• Maintaining quality control in manufacturing
• Meeting financial obligations
• Maintaining industry-specific legal and compliance requirements

What’s the Difference Between Business Management and Operations Management?

Project Management vs. Operations Management Which One Does Your Small Business Need?

Operations and supply chain management.

Operations management is vital for any company that relies on logistics management and the supply chain. The practice protects supply chain operations, boosts productivity and reduces costs.

Operations management is critical in companies that have complex supply chains because it provides a framework for process-specific technology, tools and activities to support a steady flow of materials and finished goods and gives managers the means to efficiently direct resources toward reaching goals. Operations managers rely on strong logistics management and supply chain management .

A mature operations management practice helps create processes and systems to manage and measure supply chain activities. For example, when customers cancel orders or return goods to the warehouse, the operations management team is responsible for having procedures in place to reduce administrative overhead, adjust production levels and/or maximize the resale value of the items.

Effective operations management touches all aspects of essential work, including supply chain, and ensures the company is meeting key performance indicators (KPIs) . Managers use operations management KPIs to make informed decisions and coordinate efforts across the supply chain and organization as a whole.

What Are the Main Functions of Operations Management?

The main functions of operations management are developing effective processes, ensuring production is efficient and determining the most cost-effective way to achieve goals. Operations managers help organize resources using sound HR concepts, the right technology and up-to-date best practices.

Functions often are cross-departmental and include:

• Process analysis
• Financial oversight
• Risk management
• Data privacy and security
• Quality assurance
• Preparing and disseminating reports
• Scheduling staff
• Providing technical support
• Managing equipment and supplies
• Controlling inventory
• Overseeing external vendors

Operations Management Process

The operations management process is about making a company’s daily actions as sharp and effective as possible. The process involves smart use of resources and data to reach goals while keeping costs down.

Operations management also refers to the processes, tools and resources necessary to support an organization’s full workflow. It requires communication with clients, stakeholders and business units.

Three categories of operations management processes, based on desired business outcome, include:

Implementation:

Designing and engineering infrastructure and systems so your business operations function efficiently.

Optimization:

Ensuring that your staff and infrastructure serve the business’s goals as effectively and efficiently as possible.

Improvement:

Introducing operational methods that previously did not apply — for example, remote work — and maximizing the efficiency and effectiveness of existing processes.

The ideal operations management process for a given company varies by industry, company size and other factors. Generally, it captures the process of managing the daily flow of tasks and information to ensure consistent and effective performance across projects. This process can include variables such as finance, human resources, information technology, facilities management, inventory management and more.

Role of Operations Management

The role of operations management boils down to driving optimal results while reducing costs. An effective operations manager allocates a company’s resources to achieve goals and meet standards.

Most companies have an operations department for this reason, although the specific role may vary from company to company and industry to industry. The responsibilities of an operations manager include the overall direction of company operations, financial planning and resource allocation for specific projects and service offerings.

In general, ops managers direct their companies’ day-to-day business activities. They ensure that the workforce conducts daily operations following company policies and standards and relevant laws and regulations. Their key responsibilities include overseeing daily business activities, studying processes and preparing operational and financial reports.

In addition, these managers measure the impact of business operations by collecting, processing and communicating operational KPIs .

Effective operations management requires a holistic view of the business, including resource allocation, documentation review, quality control, coordination of efforts, sharing information across departments and initiating appropriate actions when needed. Typically, operations managers have a cross-departmental view, carry out duties assigned by leaders, ensure the efficient use of resources and help plan and prepare to achieve future goals. Day-to-day operational management tasks include record-keeping and operational reporting .

Depending on company size and scope, ops managers may take on business development or marketing roles. For example, ops management teams may include financial analysts, sales leaders, software developers and IT support. The practice typically includes cross-functional coordination among department heads and units.

Operations Management Example

To understand operations management, consider these examples. The first is a manager who oversees a company’s production, workflow, inventory, equipment and people. Another one in is a manager overseeing a service, such as IT.

The field has evolved to include service-related tasks involved in making efficient, value-driven operational decisions. For example, IT operations management includes maintaining the hardware and software to enable IT strategy, planning, decision-making, research and technical support.

Operations workflows in IT ops management include the techniques that support the organization’s efficient and safe use of technology resources and deal with the design, implementation, administration, monitoring and performance of security measures in information systems. Those tasks protect the integrity, confidentiality and availability of data. This role requires a comprehensive knowledge of IT security policies and operational awareness combined with proactive thinking and problem-solving skills.

Best Practices for Operations Management

Operations management best practices start with modern methods that allow employees to do their jobs efficiently and deliver a desirable product or service to customers. However, best practices may vary by company and need to evolve in tandem with changing priorities.

While there is no single path to efficient operations, organizations and individuals have found effective ways to improve modern operations management. These include:

Use technology to gain efficiency.

As workforce automation eliminates more and more routine business processes, modern operations managers optimize operational capabilities using data-led design and engineering.

Turn to data for decision-making.

Modern ops management strategies focus on making sound business decisions based on data-driven analysis rather than relying solely on past results, employee and customer behavior and personal biases.

Use operations management for business processes.

Use operations management methods for business process redesign (BPR) and business process automation (BPA) projects.

BPR for ops management refers to overhauling your critical business processes using information and data gleaned from operations management performance metrics. BPR can improve return on investment, reduce operational costs, increase production capacity and enhance service capabilities.

BPA for ops management refers to using technology to assist with or replace manual tasks and processes. BPA can increase efficiency, save time and money, reduce errors and increase transparency. Automating ops management is most effective when replacing tasks that involve inefficient use of time and resources.

Challenges in Operations Management

Operation management challenges include decision-making, resource allocation and time management; the goal is to ensure objectives are met on time and within budget.

Common operation management challenges include:

Business dynamics:

Operations managers juggle multiple business functions and make decisions that touch other departments in areas such as product development, customer support and finance.

Global ops:

Global supply chains challenge operations management to stay current with global market trends and find operational efficiencies across international operating environments.

Advanced technology:

Advances in technology continue to increase the technical complexity of this discipline. Today, ops managers require significant technical proficiency and information management expertise.

Time management:

Operations management problems arise from many places, but the most frequent challenge is inefficient time allocation caused by factors such as labor shortages.

Sustainability:

Evolving regulations and resource shortages challenge operations managers to find sustainable business practice efficiencies that account for future operating environments.

Operations management is partly responsible for shaping the organizational policies and practices essential for safe, efficient and secure departmental functions. It involves planning, controlling, supervising and controlling the work of assigned employees necessary to accomplish set goals and objectives.

An operations manager has two primary purposes: Manage operational resources and meet the organization’s goals and objectives. Understanding common operations issues allow ops managers to prevent or eliminate operational inefficiencies that affect an organization's ability to perform its core functions efficiently.

Human Behavior and Operations Management

The field of behavioral operations management examines the decision-making role. This is key because human beings don’t always base their decisions on logic and factual information.

Many organizations are undergoing a transformation — from being purpose-built for one market to being massively complex with dozens of functions. As a result, operations management techniques must become more agile and cross-functional. Unfortunately, small to midsize businesses may lack cross-functional leadership and accountability in operations management. When leadership is lacking, inefficiencies and behavioral issues can grow and spread throughout an organization.

Research in this field from the Journal of Operations Management focuses on understanding human behavior to improve operations management and realize its benefits. For example, risk aversion is a behavioral issue that research shows can hinder ops management. This issue manifests in many forms and can also harm performance.

An Example of How Technology Fuels Operations Management

The family-owned, online furniture company casalife needed an integrated business solution to become more efficient to stay competitive with larger online retailers. The small retailer couldn’t afford the high up-front IT investment and maintenance costs associated with typical on-premises solutions.

With NetSuite’s SuiteCommerce solution, casalife was able to meet the demands of its ecommerce operations and become more agile and able to take on growth opportunities. The result was an estimated savings of $120,000 a year in personnel and other costs using NetSuite for purchasing, operations management and CRM compared to the competing solution.

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NetSuite Has Powerful Tools to Propel Your Operations and Business

Redefine your operations workflows and more effectively monitor manufacturing processes by integrating industrial monitoring devices and software with NetSuite’s Advanced Manufacturing solution . NetSuite eliminates the gap between operational intelligence and business outcomes with real-time visibility and reporting and customizable operations dashboards that bring clarity and context to ops management.

Gain a more cohesive picture of your manufacturing operations and empower quicker response times to ensure optimal production. The system’s built-in business intelligence toolkit helps you create more informed strategic decisions through real-time analysis of supply chain data that drives system improvement. Empower your ops managers, put ops data into action, and get products to market faster and more efficiently with unified global manufacturing management in the cloud.

Operational Reporting: Types, Examples and Best Practices

Learn how leaders use operational reports to gather, process, and share data to make fast daily decisions. Plus, examples and best practices.…

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• Annual Plans
• Annual Budget
• Customer Service
• Company Plan Templates
• Consulting Business
• 30 60 90 Day

Operational Plan Templates

"Every Small Business, Customer Service Companies, Restaurants, Healthcare Provider Companies, and Security Services Companies Need Comprehensive Operational Plans, Annual Operating Plans, and Staff Training Modules to Successfully Operate. Find it With Template.net’s Free Sample Templates. For Strategic Plans and More, Template.net is Here. Create Success With Template.net "

Get Access to All Operational Plan Templates

• 30 60 90 Day Action
• 90 Day Sales
• Advertising
• Agency Business
• Bakery Business
• Bar Business
• Basic Business
• Blank Business
• Business Format
• Car Wash Business
• Catering Business
• Change Management Plans
• Communication
• Company Business
• Company Marketing
• Compensation
• Construction Business
• Construction Management
• Construction Phase
• Construction
• Contingency
• Corporate Training
• Daycare Business
• Development
• Digital Marketing
• Educational
• Farming Business
• Finance Business
• Fitness Business
• Fitness Studio
• Food Business
• Fundraising
• Game Studio
• Generic Business
• Gym Business
• Healthcare Business
• Hotel Business
• Improvement
• Insurance Agency
• Interior Design Business
• IT and Software
• IT and Software Business
• Management Communication
• Marketing Communication
• Medical Business
• Modern Business
• Nonprofit Business
• One Page Business
• Performance
• Photography
• Plan Formats
• Printable Business
• Product Business
• Product Launch
• Profit Sharing
• Project Management
• Quality Assurance
• Real Estate Business
• Real Estate
• Recruitment
• Restaurant Business Plan
• Restaurant Marketing
• Salon Business
• Salon Plans
• Sample Business
• School Business
• Services Business
• Simple Business
• Social Media Marketing
• Social Media
• Startup Business
• Strategic Business
• Transportation
• Travel Agency
• Truck Business
• Work From Home

If you do not have any idea about crafting and development of an Operational Plan Templates , then you are in the right place. Because in Template.net Pro, we will help you improve your business potential with the help of our templates. We offer 100% customizable, easily editable, beautifully designed, and printable templates. Our templates have default contents that were written by our professional writers, or you can modify the content according to your needs. Reassured that your operational plan making will go smoothly. This template is available in MS Word , Google Docs , and Apple Pages format. What are you waiting for? Join any of our subscription plans and avail amazing deals. There's so much more waiting for you. 

What Is an Operational Plan?

An operational plan is, in short, a layout of who, what, when, and how of the daily operations over the course of the next year. That being said, it is a long-term plan that defines how human, financial, and physical resources will be allocated to achieve short-term goals to support larger strategic objectives. Your plan must answer the following: Who should be working on what? How will we allocate resources on a given task? How can we mitigate those risks?

How to Make an Operational Plan

You have to be hard in making your printable plan because you can simply put your operational plan as your manual for operating businesses, institutions, or organization. Remember that an operational plan is an essential element for any goal-oriented team. Now follow these steps to make a strong operational plan. Stick with each step to be guided. 

1. Strategic Plan 

With an operation plan, your strategic plan is like a plane with no destination. It's important to make sure that your operational plan in place is already strong, and that everyone involved in your efforts understands it. Without this guidance, writing an operational plan will not be successful. If there is an element of your operational plan that you can't identify where it helps, then it shouldn't be part of your plan. 

2. Focus on Your Goals 

A simple rule when it comes to the basic plan is that the more complicated it is, the less likely it is that people in the organization, institute, or business will follow them. In order to avoid writing a tangled tome of a plan, focus on the goals that truly matter. Before you even set down to create your operational plan, break your strategic plan down into one-year objectives. 

3. Leading Indicators 

Key performance indicators or KPIs play an important role in your operational plan's success, and it's very critical to choose the right ones. The most effective metrics are leading indicators. This is a predictive measure that will show you what to expect in the coming days and will allow you to adjust the undertaking accordingly. 

Mentioned in number 3, KPIs play an important role in the success of your sample plan . Also, this will guide everyone in the business, organization, or institution for the next year. With this, you should draw a wide variety of perspectives within the team as you develop KPIs. If your organization is made up of lesser people, you may want to hold an annual planning session where everyone collaborates to craft the KPIs for the coming year. 

5. Communicate 

Make time to share and discuss your KPIs with the entire team. It's important for everyone to understand why you've chosen the specific metrics, why they matter, how they will help the organization achieve goals, and what each individual's role may be in working toward success. 

50+ SAMPLE Operations Management Proposal in PDF

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1. event scheduling operations management, 2. information technology or it systems operations management, 3. covid-19 occupational health and safety operations management, 4. financial operations management , step 1: introduce your operations management team and purpose, step 2: explain the nature and scope of the operations management, step 3: provide operations management strategies, and timeline, step 4: highlight the significance of the operations management work plan, step 5: prepare the final draft, share this post on your network, you may also like these articles, 21+ sample demolition proposals in pdf | ms word.

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Operations Management and Implementation Plan Report

Goals and objectives, distribution of duties, implementation schedule, resource allocation, performance indicators, contingency plan.

Based on the analysis of the activity and niche of Automatic Data Processing (ADP), the goals that the corporation should set for itself are identified. First of all, it is necessary to identify the vectors that will predetermine the organization’s development plan for the next few years. In addition, the market of potential customers is vast, so the organization needs to continue to spread its influence across different continents in order to receive more investment. ADP faces two tasks, the first of which is the development of market positions (Rothärmel, 2018). The second mission follows from the first, namely the exclusion of competitors (Rothärmel, 2018). The fact is that an organization must develop the technological sphere in order to maintain leadership in a niche and become a preference in controlled territories.

Because ADP is a large corporation, separating and delegating responsibilities is an effective way to achieve these goals. An important factor is the availability of a large number of specialists in the field of IT technologies and management in the field of the Internet, but they are not enough to implement all areas of activity. The company already has a financial department in charge of controlling and adjusting cash flows and a company president in charge of managing the controlled parts (Bauer et al., 2019). However, this authorized person does not play a leadership role, which can have a critical impact on the achievement of goals. The fact is that for a fair and effective distribution of responsibilities, ADP needs a leader who will be the face of the workforce and an inspiring element. In addition, such a person will be familiar with the human factor of the company, which means that the chance of error when delegating authority will decrease.

It is important not only to set and define the goals and objectives of the company, but also to fulfill them as soon as possible. This is due to the fact that the niche is constantly and rapidly developing due to its specifics, so the competitive advantage quickly loses its relevance. In order to maintain the leadership position of ADP, it is necessary to set a deadline of 2 years, which is the most optimal period. The fact is that in a year the company will be able to identify a potential leader and a market that it plans to capture. In addition, it will take time to assess the situation with competitors, calculating their strengths and weaknesses. Over the next year, ADP should identify and train an effective leader and complete the process of delegating responsibility to them according to the criteria of competence. If management choose a longer term, then there is a risk of losing ground in a niche, and if less, then reduce the quality of changes and innovations in the activities of the corporation.

One of the most important areas of activity of any corporation is the control and distribution of its resources. To begin with, ADP has three main types of resources, namely finance, technology, and products. In the case of the goods and services offered, the organization has no actual problems and requirements for improvement, as the revenue shows effective use. However, there are problems in the distribution of human resources, which leads to staff turnover and employee dissatisfaction. This can be explained precisely by the fact that responsibilities are not always distributed fairly, which leads to overload and burnout, which means a decrease in competence. In order to prevent this from happening, it is necessary to hire a leader and either employ more employees or raise a salary. Otherwise, the system may not be able to withstand the problems with workers, which will lead to a shortage of specialists. In addition, the company needs to reconsider the allocation of financial resources, most of which should go to the development and implementation of new technologies.

In order to monitor the effectiveness and relevance of the implemented changes, it is necessary to develop a plan for assessing the situation. To do this, management needs to use three effective tools. The first is a social survey of employees about their attitude to work and well-being, the results of which should be recorded. At the end, it is not necessary to compare the results before and after the changes and observe positive trends in the work team. The second tool of ADP should be a graphical analysis of financial flows, allowing to control the most relevant distribution of money (Wolters Kluwer Editorial Staf, 2021). This is a vital procedure to prevent unnecessary spending on inefficient expenses. The third tool is to compare and analyze the activities of competitors in order to observe positive changes in technology development. It is the comparative assessment that makes it possible to objectively highlight how correctly and effectively new technologies are being introduced into Automatic Data Processing systems.

A separate factor characteristic of any commercial organization is preparation for unforeseen circumstances. Two types of potential difficulties can be distinguished, namely the exit of investors and increased employee turnover. In the first case, the organization needs to restructure its budget in such a way as to close emerging gaps in technology funding or system development. This can be done either by raising prices for services and products, or by entering into loan agreements with other organizations. In case of increased staff turnover, management needs to suspend the current leadership system and replace it, while learning the reasons for dissatisfaction (Wolters Kluwer Editorial Staf, 2021). In addition, it is important to destroy the care carts for employees as soon as possible, because otherwise it can even lead to bankruptcy.

Bauer, T., Erdogan, B., Caughlin. D. and Truxillo, D. (2019). Fundamentals of human resource management. People, data, and analytics . SAGE Publications.

Rothärmel, F. T. (2018). Strategic management . McGraw-Hill Education.

Wolters Kluwer Editorial Staf. (2021). Directory of corporate counsel . Wolters Kluwer Law & Business.

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IvyPanda. (2023, January 13). Operations Management and Implementation Plan. https://ivypanda.com/essays/operations-management-and-implementation-plan/

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1. IvyPanda . "Operations Management and Implementation Plan." January 13, 2023. https://ivypanda.com/essays/operations-management-and-implementation-plan/.

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Biden-Harris Administration Approves Sixth Offshore Wind Project

Empire Wind project offshore New York and New Jersey will power more than 700,000 homes

Date: Tuesday, November 21, 2023 Contact: [email protected]

WASHINGTON  — The Biden-Harris administration today announced its approval of the Empire Wind offshore wind project – the sixth approval of a commercial-scale offshore wind energy project under President Biden’s leadership. Today’s announcement supports the Administration’s goal of deploying 30 gigawatts of offshore wind energy capacity by 2030.

Empire Wind US LLC proposes to develop two offshore wind facilities, known as Empire Wind 1 and Empire Wind 2. The lease area is located about 12 nautical miles (nm) south of Long Island, N.Y., and about 16.9 nm east of Long Branch, N.J. Together these projects would have up to 147 wind turbines with a total capacity of 2,076 megawatts of clean, renewable energy that the Bureau of Ocean Energy Management (BOEM) estimates could power more than 700,000 homes each year. The projects would support over 830 jobs each year during the construction phase and about 300 jobs annually during the operations phase.

“Under President Biden’s leadership, the American offshore wind industry is continuing to expand rapidly — creating good-paying union jobs across the manufacturing, shipbuilding and construction sectors," said  Secretary Deb Haaland . “Today’s approval of the sixth offshore wind project adds to the significant progress towards our Administration’s clean energy goals. Together with the labor community, industry, Tribes, and partners from coast to coast, we will continue to expand clean energy development in a manner that will benefit communities, strengthen our nation’s energy security, and address climate change.”

“BOEM and our partners have already achieved so much in pursuit of the Administration’s goal of reaching 30 gigawatts of offshore wind energy capacity by 2030,” said  BOEM Director Elizabeth Klein.  “Extensive engagement with Tribes, other government partners, ocean users, concerned citizens, and more has helped us to avoid or reduce user conflicts while facilitating the responsible development of offshore wind projects. We look forward to continuing our work with them as we move this industry forward.”   

Bidenomics and the President’s Investing in America agenda are growing the American economy from the middle out and bottom up – from rebuilding our nation’s infrastructure, to driving over half a trillion dollars in new private sector manufacturing and clean energy investments in the United States, to creating good-paying jobs and building a clean energy economy that will combat the climate crisis and make our communities more resilient. 

Since the start of the Biden-Harris administration, the Department of the Interior has approved the nation's first six commercial-scale offshore wind energy projects. BOEM has held four offshore wind lease auctions, which have brought in almost $5.5 billion in high bids, including a record-breaking sale offshore New York and New Jersey and the first-ever sales offshore the Pacific and Gulf of Mexico coasts. BOEM has also advanced the process to explore additional opportunities for offshore wind energy development in the U.S., including in the Gulf of Maine and offshore Oregon and the U.S. Central Atlantic coast. The Department has also taken steps to evolve its approach to offshore wind to drive towards union-built projects and a domestic-based supply chain.

Invaluable feedback was gathered through nation-to-nation consultations with Tribes, input from federal, state and local agencies, and from public meetings and comments in analyzing the project’s potential environmental impacts and developing possible alternatives and mitigation measures.

The Record of Decision includes measures aimed at avoiding, minimizing, and mitigating the potential impacts that may result from the construction and operation of the project. Among those measures, Empire Wind, LLC has committed to establishing fishery mitigation funds to compensate commercial and for-hire recreational fishers for any losses directly arising from the project.

The Record of Decision will be published in the  Federal Register  in the coming days and can be found on the  BOEM website .

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U.S. backs claim Hamas uses Gaza hospitals as military cover amid hopes for hostages' release

• LATEST DEVELOPMENTS:
• 'We're coming,' Biden says as adviser heads to the region
• White House says independent U.S. intelligence confirms Hamas military activity, hostages at Al-Shifa

GAZA/ABOARD AIR FORCE ONE, Nov 14 (Reuters) - The White House said on Tuesday its independent intelligence supported Israel's claim that Hamas was using Gaza's hospitals, including its biggest, to hide command posts and hostages while a glimmer of progress emerged in hostage negotiations.

President Joe Biden said he was in discussions daily with parties involved in talks to secure the release of hostages taken by Hamas in its cross-border rampage into Israel on Oct. 7. More than 235 people are thought to still be held by the Islamist group in Gaza.

When asked by reporters at the White House what his message to family members of hostages was, he said: "Hang in there, we're coming."

ABC News reported that progress had been made on a hostage deal. A breakthrough could come in the next 48 to 72 hours, it said, citing a senior Israeli political source.

White House spokesman John Kirby told reporters on the presidential plane, Air Force One, that intelligence confirmed the militant Hamas group, which rules Gaza, used tunnels underneath Al-Shifa and other hospitals to conceal military operations and to hold hostages.

Israel has made the same claims, which Hamas denies.

"We have information that confirms that Hamas is using that particular hospital for a command and control node" and probably to store weapons, Kirby said. "That is a war crime."

Five weeks after Israel swore to destroy Hamas in retaliation for militants' cross-border assault, the fate of Al-Shifa has become a focus of international alarm, including from Israel's closest ally, the United States.

Israeli forces have waged fierce street battles against Hamas fighters over the past 10 days, advanced into the centre of Gaza City and surrounded Al-Shifa, the seaside enclave's biggest hospital.

Kirby said that the U.S. intelligence came from a variety of methods but that he could not be specific about the evidence.

Hamas said on Telegram it rejected U.S. claims about its use of hospitals and that they "give a green light to the Israeli occupation to commit further brutal massacres targeting hospitals."

Omar Shakir, Israel and Palestine director for Human Rights Watch, said that even if Hamas was proven to be using hospitals to conduct military operations, international law required that effective warnings be given before attacks.

This meant people there needed a safe place to go and a safe way to get there, Shakir said. "It's very alarming because you have to remember hospitals in Gaza are housing tens of thousands of displaced persons."

AL-SHIFA THE FOCUS OF CONFLICT

Hamas says 650 patients and 5,000 to 7,000 other civilians are trapped inside Al-Shifa hospital grounds, under constant fire from Israeli snipers and drones. Amid worsening shortages of fuel, water and supplies, it says 40 patients have died in recent days, including three premature babies whose incubators were knocked out.

Palestinians trapped in the hospital were digging a mass grave on Tuesday to bury patients who died and no plan was in place to evacuate babies despite Israel announcing an offer to send portable incubators, Ashraf Al-Qidra, Gaza's health ministry spokesman, said.

[1/7] Palestinians inspect the site of Israeli strikes on houses in Jabalia refugee camp, in northern Gaza, November 14, 2023. REUTERS/Anas al-Shareef Acquire Licensing Rights

An Israeli officer who oversees coordination with Gaza told Reuters he had been in contact with Al-Shifa's hospital director and presented a plan to evacuate the babies through a safe corridor, possibly to Egypt. He said he was awaiting a response.

Reached by telephone inside the hospital compound, Qidra said that so far no arrangements had been established to carry out any evacuation. "The occupation is still besieging the hospital and they are firing into the yards from time to time," he said.

Qidra said there were about 100 bodies decomposing inside and no way to get them out.

"We are planning to bury them today in a mass grave inside the Al-Shifa medical complex. It is going to be very dangerous as we don't have any cover or protection from the ICRC," he told Reuters, referring to the International Committee of the Red Cross/Crescent.

Israel denies the hospital is under siege and says its forces allow exit routes for those inside. Medics and officials inside the hospital deny this and say those trying to leave come under fire. Reuters could not verify the situation.

U.N. Secretary-General Antonio Guterres was deeply disturbed by the "dramatic loss of life" in the hospitals, his spokesman said. "In the name of humanity, the secretary-general calls for an immediate humanitarian ceasefire," the spokesman told reporters.

Medical officials in Hamas-run Gaza say more than 11,000 people are confirmed dead from Israeli strikes, around 40% of them children, and countless others trapped under rubble. Around two-thirds of Gaza's 2.3 million people have been made homeless, unable to escape the territory where food, fuel, fresh water and medical supplies are running out.

Israel says Hamas killed 1,200 people in the Oct. 7 rampage. The United States and Britain imposed a fresh round of sanctions on Hamas on Tuesday.

BIDEN ADVISER HEADS TO MIDDLE EAST

Shortly after Biden's remarks about the hostages, the White House said Biden's top Middle East adviser, Brett McGurk, was heading to the region for talks with officials in Israel, the West Bank, Qatar, Saudi Arabia and other nations. Efforts to win the hostages' release will be among the topics on his agenda.

Hamas leader Ezzat El Rashq said on Telegram Israel was not serious about winning the hostages' freedom "but is stalling in order to gain more time to continue its aggression."

The armed wing of Hamas said it was ready to free up to 70 women and children held in Gaza in exchange for a five-day ceasefire. Al-Qassam Brigade spokesman Abu Ubaida said Israel had asked for 100 to be freed.

There was no immediate public response from Israeli Prime Minister Benjamin Netanyahu's office.

Relatives of hostages set off from Tel Aviv on a days-long protest march to Jerusalem to plead for more government action.

Yuval Haran, from Kibbutz Be'eri where Hamas fighters killed scores of civilians including his father, said he was marching out of desperation to free seven family members.

"For 39 days we have been in infinite anxiety. We are living this pain each and every moment. And I cannot keep sitting down and waiting," he said. "They must be brought home now."

In Washington, tens of thousands of demonstrators gathered on Tuesday for a "March for Israel" to show solidarity with Israel in its war with Hamas and condemn rising antisemitism .

Reporting by Nidal al-Mughrabi in Gaza, Trevor Hunnicutt aboard Air Force One and Reuters bureaux; Writing by Peter Graff, Nick Macfie and Cynthia Osterman; Editing by Mark Heinrich, Gareth Jones and Howard Goller

Our Standards: The Thomson Reuters Trust Principles.

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A senior correspondent with nearly 25 years’ experience covering the Palestinian-Israeli conflict including several wars and the signing of the first historic peace accord between the two sides.

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• Pensions and ageing society

Autumn Statement Pensions Reform 2023

The government has announced a package to improve pension savers' returns and boost growth in the UK, progressing reforms set out at Mansion House.

At Autumn Statement the government has announced a comprehensive package of pension reform that will provide better outcomes for savers, drive a more consolidated pensions market and enable pension funds to invest in a diverse portfolio. These measures represent the next steps of the Chancellor’s Mansion House reforms and meet the 3 golden rules:

• to secure the best possible outcomes for pension savers
• to prioritise a strong and diversified gilt market
• to strengthen the UK’s competitive position as a leading financial centre

The package sits alongside the government’s comprehensive capital market reforms, to boost the attractiveness of markets, and make the UK the best place to start, grow and list a company.

Providing better outcomes for savers

To provide better outcomes for savers the government is:

introducing the multiple default consolidator model for defined contribution ( DC ) schemes, to enable a small number of authorised schemes to act as a consolidator for eligible pension pots under £1,000

launching a call for evidence for DC schemes on a lifetime provider model to simplify the pensions market by allowing individuals to move towards having one pension pot for life, and on a potential expanded role for Collective DC ( CDC ) schemes in future

publishing an update that proposes placing duties on DC occupational pensions trustees to offer decumulation services and products at an appropriate quality and price when savers access their pension assets, either themselves or through a partnership arrangement

Driving a more consolidated market

To drive a more consolidated pensions market government is:

welcoming the current trend of DC pension fund consolidation and expecting to see a market in which the vast majority of savers belong to schemes of £30 billion or larger by 2030

welcoming the Financial Conduct Authority ( FCA ) and the Pensions Regulator ( TPR ) announcements on next steps towards implementing the Value for Money framework in the DC workplace pensions market

publishing a review of the Master Trusts market, 5 years after the 2018 Master Trusts regulations came into force

consulting this winter on how the Pension Protection Fund can act as a consolidator for defined benefit ( DB ) schemes unattractive to commercial providers

confirming a March 2025 deadline for the accelerated consolidation of Local Government Pension Scheme (England and Wales) assets, setting a direction towards fewer pools exceeding £50 billion Assets Under Management, and implementing a 10% allocation ambition for investments in private equity

Enabling pension funds to invest in a diverse portfolio

To enable pension funds to invest in a diverse portfolio government is:

consulting this winter on whether changes to rules around when DB scheme surpluses can be repaid, including new mechanisms to protect members, could incentivise investment by well-funded schemes in assets with higher returns

reducing the authorised surplus payments charge from 35% to 25% from 6 April 2024

welcoming TPR ’s announcement that they will implement a register of trustees and update the trustee toolkit

engaging with industry on proposals to ensure all aspects of the pensions industry are supporting best outcomes for savers, including how to shift employer incentives away from low fees towards long-term pension investment performance

committing £250 million to 2 successful bidders in the Long-term Investment for Technology and Science ( LIFTS ) initiative, subject to final agreement

following positive feedback from industry, confirming its intention to establish a Growth Fund within the British Business Bank ( BBB )

developing a fellowship course targeting mid-career science and technology Venture Capital ( VC ) investors, similar to the Kauffman Fellowship in the US, to be operational in 2024

• 22 November 2023
• Consultation outcome
• Open call for evidence
• Research and analysis
• Call for evidence outcome
• Correspondence

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