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Writing a Business Plan

While it may be tempting to put off, creating a business plan is an essential part of starting your own business. Plans and proposals should be put in a clear format making it easy for potential investors to understand. Because every company has a different goal and product or service to offer, there are business plan templates readily available to help you get on the right track. Many of these templates can be adapted for any company. In general, a business plan writing guide will recommend that the following sections be incorporated into your plan.

The executive summary is the first section that business plans open with, but is often the last section to actually be written as it’s the most difficult to write. The executive summary is a summary of the overall plan that highlights the key points and gives the reader an idea of what lies ahead in the document. It should include areas such as the business opportunity, target market, marketing and sales strategy, competition, the summary of the financial plan, staff members and a summary of how the plan will be implemented. This section needs to be extremely clear, concise and engaging as you don’t want the reader to push your hard work aside.

Company Description

The company description follows the executive summary and should cover all the details about the company itself. For example, if you are writing a business plan for an internet café, you would want to include the name of the company, where the café would be located, who the main team members involved are and why, how large the company is, who the target market for the internet cafe is, what type of business structure the café is, such as LLC, sole proprietorship, partnership, or corporation, what the internet café business mission and vision statements are, and what the business’s short-term objectives are.

Services and Products

This is the exciting part of the plan where you get to explain what new and improved services or products you are offering. On top of describing the product or service itself, include in the plan what is currently in the market in this area, what problems there are in this area and how your product is the solution. For example, in a business plan for a food truck, perhaps there are numerous other food trucks in the area, but they are all fast –food style and unhealthy so, you want to introduce fast food that serves only organic and fresh ingredients every day. This is where you can also list your price points and future products or services you anticipate.

Market Analysis

The market analysis section will take time to write and research as a lot of effort and research need to go into it. Here is where you have the opportunity to describe what trends are showing up, what the growth rate in this sector looks like, what the current size of this industry is and who your target audience is. A cleaning business plan, for example, may include how this sector has been growing by 10% every year due to an increase in large businesses being built in the city.

Organization and Management

Marketing and sales are the part of the business plan where you explain how you will attract and retain clients. How are you reaching your target customers and what incentives do you offer that will keep them coming back? For a dry cleaner business plan, perhaps if they refer customers, they will get 10% off their next visit. In addition, you may want to explain what needs to be done in order for the business to be profitable. This is a great way of showing that you are conscious about what clear steps need to be taken to make a business successful.

Financial Projections & Appendix

The financial business plan section can be a tricky one to write as it is based on projections. Usually what is included is the short-term projection, which is a year broken down by month and should include start-up permits, equipment, and licenses that are required. This is followed by a three-year projection broken down by year and many often write a five-year projection, but this does not need to be included in the business plan.

The appendix is the last section and contains all the supporting documents and/or required material. This often includes resumes of those involved in the company, letters of reference, product pictures and credit histories. Keep in mind that your business plan is always in development and should be adjusted regularly as your business grows and changes.

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Making a Risk Management Plan for Your Business

It’s impossible to eliminate all business risk. Therefore, it’s essential for having a plan for its management. You’ll be developing one covering compliance, environmental, financial, operational and reputation risk management. These guidelines are for making a risk management plan for your business.

When you start the risk management plan with an executive summary, you’re breaking apart what it will be compromised of into easy to understand chunks. Even though this summary is the project’s high-level overview, the goal is describing the risk management plan’s approach and scope. In doing so, you’re informing all stakeholders regarding what to expect when they’re reviewing these plans so that they can set their expectations appropriately.

Who Are the Stakeholders and What Potential Problems Need Identifying?

During this phase of making the risk management plan, you’re going to need to have a team meeting. Every member of the team must be vocal regarding what they believe could be potential problems or risks. Stakeholders should also be involved in this meeting as well to help you collect ideas regarding what could become a potential risk. All who are participating should look at past projects, what went wrong, what is going wrong in current projects and what everyone hopes to achieve from what they learned from these experiences. During this session, you’ll be creating a sample risk management plan that begins to outline risk management standards and risk management strategies.

Evaluate the Potential Risks Identified

A myriad of internal and external sources can pose as risks including commercial, management and technical, for example. When you’re identifying what these potential risks are and have your list complete, the next step is organizing it according to importance and likelihood. Categorize each risk according to how it could impact your project. For example, does the risk threaten to throw off timelines or budgets? Using a risk breakdown structure is an effective way to help ensure all potential risks are effectively categorized and considered. Use of this risk management plan template keeps everything organized and paints a clear picture of everything you’re identifying.

Assign Ownership and Create Responses

It’s essential to ensure a team member is overseeing each potential risk. That way, they can jump into action should an issue occur. Those who are assigned a risk, as well as the project manager, should work as a team to develop responses before problems arise. That way, if there are issues, the person overseeing the risk can refer to the response that was predetermined.

Have a System for Monitoring

Having effective risk management companies plans includes having a system for monitoring. It’s not wise to develop a security risk management or compliance risk management plan, for example, without having a system for monitoring. What this means is there’s a system for monitoring in place to ensure risk doesn’t occur until the project is finished. In doing so, you’re ensuring no new risks will potentially surface. If one does, like during the IT risk management process, for example, your team will know how to react.

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How to Choose a Phone Plan for Your Business

Every company needs an effective phone plan for their business. It’s important for all your employees to be able to communicate with each other. You also need to ensure that you can take phone calls from clients when they need to reach you. There are many office, VoIP and cell plans available, and your choice depends on what’s best for you. Here’s how to choose the best phone plan for your business. 

If you’re looking for the perfect business phone plan, you need to think about which will benefit your organization most. There are loads to choose from and each have their advantages and disadvantages. It’s essential for businesses to have the best communications systems, because without this you’ll lose potential customers. Many people choose systems based on their convenience, but also look at how effective they are, the costs and if the system is up to date.

With so many options, businesses rarely know where to start. However, your primary goals will enable you to find the best phone plan for your business. Do you have a large team and need a strong internal communications system? Is saving money your primary goal? Here are some business phone plans, and their benefits. 

Voice Over Internet Protocol (VoIP)

VoIP is taking over the business world, and many companies are ditching their landline service for the internet-based phone solutions. While making international calls on landlines is expensive, VoIP enables you to call anywhere in the world for no extra cost. Phone calls take place over the internet, and you can reach your employees wherever they are.

There are many VoIP solutions, including basic packages, options for mid-sized businesses and high-end solutions. It’s important to think about which solution is best for your business and avoid any hidden costs associated with high-end solutions. VoIP is great for companies and there is a range of technological benefits you won’t find with other providers. Search online to find the best VoIP providers. 

Private Branch Exchange (PBX)

PBX uses hardware to route all calls through the office to and from a central connection. It connects all employees and enables easy transfers. PBX has many benefits, including its cost-effective solutions. Employees can make internal calls without the needs of connecting to an external network. This means that businesses can save money on phone calls, which is especially useful for small companies.

There are automatic capabilities, meaning PBX systems can automatically route calls. Basically, PBX offers an all-in-one solution, but it isn’t as technologically convenient as VoIP solutions. It depends on your needs, but remember PBX systems are best if you use over 12 phone lines. Smaller businesses might find that installing and maintaining a PBX system is too expensive. 

Small Businesses

Small businesses have one thing on their mind; money. They need to find cost-effective solutions to grow their business, but not bankrupt them. Most small companies use manual key-systems to route phone calls. As you add more lines, you’ll find a manual system less convenient and harder to manage.

Key systems are great when businesses are starting out, but if your business is growing then it’s best to choose between a PBX or VoIP solution. There are many positives to manual key systems, and providers are combining technology with the systems to make them better for small business owners to maximize their internal and external communications.

Is the price right? That’s what you should be considering. Many phone providers will offer comprehensive packages for both office and cell use. Combining these will save you money in the long-term and enable you to streamline your communication procedure. The more technology you want, the higher the price. You should weigh up the benefits of cost and convenience when making your decision.

Speak to providers and ask them what bundles they offer. You’ll want to supply your employees with cell phones if they travel out of the office regularly. Choosing a phone system doesn’t have to be complicated if you know what you’re looking for and consider your price limits. 

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Mobile Add-ons to give you the perfect flexibility

Tailor your plan, your way. Starting from AED 10/month, excluding 5% VAT

Enhance, elevate & boost to extra

Mobile Add-ons starting from just AED 10/month

Offering you a broad selection of value-packed add-ons to help you shape your plan your way or simply boost your monthly allowance once, when you’re running out.

100% Fuss-Free

Choose and pay for only what you'll need, nothing more, nothing less.

Scheduled By You

Wholly based on your desired duration, daily, weekly, monthly or even annual!

Dedicated Flexibility

Choose on your terms, with one-time and auto-renewal, both at your disposal. 

Tap into extra allowances, effortlessly

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DAILY DATA FOR EMAILS Monthly Pack

5% VAT Excluded

300MB/Day for Emails Use Outlook, Gmail & Yahoo Mail

Monthly Pack Duration

Auto-Renewal Frequency

No Contract

DAILY COLLABORATIONS Monthly

2GB/Day for Microsoft Teams & Zoom

Get 10% Off

Daily data for emails 6-month.

90 5% VAT Excluded

6-Month Pack Duration

Get 20% Off

Daily data for emails 12-month.

180 5% VAT Excluded

12-Month Pack Duration

DAILY COLLABORATIONS 6-Month

360 5% VAT Excluded

DAILY COLLABORATIONS 12-Month

720 5% VAT Excluded

• A Company Owned Company Paid (COCP) line is required to avail this pack and billing will be done online
• Pack Benefits: 300MB Daily Data 
• Rental Fee: AED 15/Month
• Billing Frequency: Monthly
• Your add-on will be activated after purchase and will be charged every 30 days. For example, if you have purchased this add-on on the 21st of a month, it will be active from then until the next 30 days.
• Your add-on will only be auto-renewed every month after activation.
• Users can subscribe to this add-on multiple times in the month.
• Contract Period: No Minimum Commitment. 
• No Activation Charges
• A additional 300MB will be added to your daily data allowances for the exclusive use of emails apps email apps such as Outlook, Gmail & Yahoo Mail. This allowance does not apply to external links within emails, such as YouTube, videos, and downloads. In terms of consumption, this allowance will be used first, followed by your in-bundle allowances.
• You will receive notifications on your registered mobile number reflecting your allowance consumption of up to 50% and near exhaustion.
• To Subscribe/Unsubscribe or check your usage simply visit the Business Online Portal or the Business Mobile App . 
• You can alternatively also download the Etisalat Business App to manage, view and track all your accounts.
• Cancellation Fees: You may cancel this add-on at any time without incurring any further fees. If you deactivate this pack, you will still be able to utilise the daily allowances until the end of the 30-day period, and the fees will apply until then. 

DAILY COLLABORATIONS Monthly Pack

• Pack Benefits: 2GB Daily Data 
• Rental Fee: AED 60/Month
• A additional 2GB will be added to your daily data allowances for the exclusive use of apps such as Microsoft Teams and Zoom. In terms of consumption, this allowance will be used first, followed by your in-bundle allowances.
• To Subscribe/Unsubscribe or check your usage simply visit the Business Online Portal or the Business Mobile App. 

DAILY DATA FOR EMAILS 6-Month Pack

• Rental Fee: AED 80/6 Months
• Billing Frequency: Every 6 Months
• Your add-on will be activated after purchase and will be active for 6 months. For example, if you have purchased this add-on in January, it will be active from then until the next 6 months.
• Your add-on will only be auto-renewed every 6 months after activation.
• Users can subscribe to this add-on multiple times in the duration of this pack.
• Contract Period: 6 Months
• Cancellation Fees: You may cancel this add-on at any time without incurring any further fees. If you deactivate this pack, you will still be able to utilise the daily allowances until the end of the 6-month period, and the fees will apply until then. 

DAILY DATA FOR EMAILS 12-Month Pack

• Rental Fee: AED 145/Annual
• Billing Frequency: Annually
• Your add-on will be activated after purchase and will be active for 12 months. For example, if you have purchased this add-on in January, it will be active from then until the next 12 months.
• Your add-on will only be auto-renewed every 12 months after activation.
• Contract Period: 12 Months
• Cancellation Fees: You may cancel this add-on at any time without incurring any further fees. If you deactivate this pack, you will still be able to utilise the daily allowances until the end of the 12-month period, and the fees will apply until then. 

DAILY COLLABORATIONS 6 Month Pack

• Rental Fee: AED 325/6 Months

DAILY COLLABORATIONS 12 Month Pack

• Rental Fee: AED 575/Annual

Carryforward Unused Mins

3 Months Carryforward

Boost To 120 Mins

120 Local Mins Per Month

Boost To 240 Mins

240 Local Mins Per Month

Boost To 500 Mins

500 Local Mins Per Month

Boost To 800 Mins

800 Local Mins Per Month

• Carryforward unused base plan in-bundle national minutes with 3 months validity
• Recurring charges of AED 10
• Rental Fee: AED 10 / Month
• Your add-on will be auto renewed every month
• Contract period: No commitment 
• No Activation Charges.
• Once you have subscribed for the add-on, you will automatically be charged AED 10/month until you choose to unsubscribe. 
• Should you migration to Prepaid Plan, you will automatically lose your Carryforward allowances. 
• The Carryforward allowances i.e. minutes have 1st priority of consumption.
• To Subscribe SMS CFA1 to 1451 or simply visit the  Business Online Portal . 
• Subscribers can alternatively also download the  Etisalat Business App  to manage, view & track all their accounts.
• This plan is only applicable with Business First, New Business Ultimate, New Business Ultimate Superior, Special Plans for users to carry over their unused local monthly minutes across for 3 months. For example: If you have subscribed to the Carryforward Add-on AED 10/month plan on the 1st of Jan then you will carry over your unused minutes for 3 months i.e. you will able to use the remaining allowances from Jan until 30th April and Feb remaining allowances until 31st May.

Local Mins Add-on - Boost To 120 Mins

• Your add-on will be activated after the first eligible usage. For mid-month subscriptions, the allowance and rental will be on a pro-rata basis.
• Special Benefits: 120 local minutes
• Rental Fee: AED 30/Month
• Your add-on will only be auto-renewed every month after your first eligible usage.
• To Subscribe/Unsubscribe or check your balance, dial *125# and follow on-screen instructions or simply visit the  Business Online Portal

Local Mins Add-on - Boost To 240 Mins

• Special Benefits: 240 local minutes
• Subscribers can alternatively also download the  Etisalat Business App  to manage, view & track all their accounts.

Local Mins Add-on - Boost To 500 Mins

• Special Benefits: 500 local minutes
• Rental Fee: AED 120/Month
• Contract Period: No Minimum Commitment.

Local Mins Add-on - Boost To 800 Mins

• Special Benefits: 800 local minutes
• Rental Fee: AED 180/Month
• To Subscribe/Unsubscribe or check your balance, dial *125# and follow on-screen instructions or simply visit the  Business Online Portal . 

Get 70 Extra Mins

70 Intl Mins Per Month

Get 150 Extra Mins

150 Intl Mins Per Month

Get 350 Extra Mins

350 Intl Mins Per Month

Get 600 Extra Mins

600 Intl Mins Per Month

Get 70 Extra Mins - International Mins Add-on

• Special Benefits: 70 international minutes
• Rental Fee: AED 50/Month
• International minutes allowances are applicable to multiple destinations. Click here to view the list of  applicable countries *.

Get 150 Extra Mins - International Mins Add-on

• Special Benefits: 150 international minutes
• Rental Fee: AED 100/Month
• To Subscribe/Unsubscribe or check your balance, dial *125# and follow on-screen instructions or simply visit the  Business Online Portal .

Get 350 Extra Mins - International Mins Add-on

• Special Benefits: 350 international minutes
• Rental Fee: AED 200/Month

Get 600 Extra Mins - International Mins Add-on

• Special Benefits: 600 international minutes
• Rental Fee: AED 300/Month

1GB/Month Local Data

5GB/Month Local Data

Top Up 12GB

12GB/Month Local Data

Top Up 1GB - Local Data Add-on

• Special Benefits: 1GB local data
• Fair Usage Policy would apply. This is in compliance with international best practices to ensure each user gets equal access to high-speed internet and prevent misuse or excessive use of bandwidth provided."

Top Up 5GB - Local Data Add-on

• Special Benefits: 5GB local data
• Rental Fee: AED 149/Month

Top Up 12GB - Local Data Add-on

• Special Benefits: 12GB local data
• Rental Fee: AED 219/Month

Flexi 60 SMS

60 Flexi SMS Per Month

Flexi 100 SMS

100 Flexi SMS Per Month

Flexi 300 SMS

300 Flexi SMS Per Month

Flexi 500 SMS

500 Flexi SMS Per Month

Flexi 1000 SMS

1000 Flexi SMS Per Month

Flexi 60 SMS Add-on - More Local & Intl SMS

• Your add-on will initiate from first eligible usage and will automatically renew on a monthly basis. For mid-month subscriptions, the allowance and rental will be on a pro-rata basis.
• Special Benefits: 60 Flexi SMS
• Rental Fee: AED 10/Month
• Flexi SMS covers mobile to mobile local & international SMS. Users can subscribe to this add-on multiple times in the month.

Flexi 100 SMS Add-on - More Local & Intl SMS

• Special Benefits: 100 Flexi SMS

Flexi 300 SMS Add-on - More Local & Intl SMS

• Special Benefits: 300 Flexi SMS
• Rental Fee: AED 40/Month

Flexi 500 SMS Add-on - More Local & Intl SMS

• Special Benefits: 500 Flexi SMS

Flexi 1000 SMS Add-on - More Local & Intl SMS

• Special Benefits: 1000 Flexi SMS

Your digital channels to instantly subscribe

Dial *125# and follow on-screen instructions to activate/deactivate any add-on or check your current balance.

Business Online Portal

Log in to Etisalat’s Business Online Portal to shop, manage and monitor your desired add-ons effortlessly.

Etisalat Business App

Download and log in to Etisalat’s Business App to shop, manage, view and track your add-ons, on the go.

Advance further with superior value

Easy prepaid recharge.

Ensure you are getting the best value for your money with the latest add-ons deals for your Easy Prepaid Wallet, starting from just AED 15!  

Roaming Super-Savers

Access our latest offers on the most popular Roaming Packs and stay connected to your clients and employees, from wherever you are. Starting from just AED 100/week!

Carry Forward Local Minutes

Make the most of every minute, including your unused ones for just AED 10/month! Carry over your unused monthly local minutes across 3 months!

Mobile Service Center

Keep an eye on only what your business needs with tailored alerts and exclusively priced add-ons based on your usage with 360-degrees of access, all in one place!

Looking to make an outgoing roaming call for AED 3/minute?

Use the code below and activate Roaming Callback, today! After you have activated this function, simply select a contact and make a call normally. A pop-up will notify you about receiving a call from Etisalat, displaying your number. Accept the call and get connected!

DIAL *145*00(CountryCode)(Number)#

Looking for the latest business devices?

Choose between the latest Apple and Samsung smartphones or tablets with the convenience of fixed, easy monthly payments, starting from as low as AED 90/month with zero interest! 

Still can’t find what you’re looking for?

We’re right here, our team is your team! Simply submit your inquiry and get expert sales guidance on our solutions!

Dive into unlimited possibilities

Our solutions are here to enable, empower and make possible. Read how.

Role of network modernisation

Building a well-connected company over long distances.

Accelerating a smarter business

5G, technology standard for broadband cellular networks, is here. 

Mobile connectivity – a crucial business tool

A range of connectivity and productivity apps available to make our lives easier.

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Business Xtreme

Made for extreme business

Experience Xtreme Power With The Ultimate Unlimited Mobile Plan!

For those seeking no limitations, Business Xtreme is especially for you! Discover a suite of plans that are designed to give you the power of more, inclusive of unlimited local and international minutes, enormous data allowances, roaming data, Flexi SMS and so much more, all within your reach! Subscribe to Business Xtreme to experience the power of unlimited!

Purchase a new plan online and enjoy a two-month free plan upgrade with your thirteenth month's rental for free! Top that with AED 50 free credit from us in your Easy Prepaid Wallet upon a minimum recharge of AED 10 within the first 6 months of plan purchase!

• All Categories
• No Contract
• 12 Months Contract

Business Xtreme 325

• 54GB Local Data
• Unlimited Local Mins
• 400 Intl Mins
• 500 Flexi SMS

5% VAT excluded

Business Xtreme 600

• 75GB Local Data 
• Unlimited Intl Mins
• 1000 Flexi SMS

Business Xtreme 900

• 135GB Local Data
• 3GB Roaming Data
• Free Gold Number

Business Xtreme 1200

• 150 Local Data
• 6 GB Roaming Data

Business Xtreme 375

Business xtreme 700, business xtreme 1000.

• 1500 Flexi SMS

Business Xtreme 1300

• 150 GB Local Data
• 2500 Flexi SMS

Business Xtreme 325 - 12 Months Contract

• Benefits: 54GB Local Data Unlimited Local Mins, 500 Flexi SMS, 400 Intl Mins
• Rental Fee  AED 325/Month

Billing Frequency: Monthly

• Contract Period: 12 Months.
• AED 50 Free Easy Prepaid Credit is offered with all new Business Xtreme Plans. AED 50 would be credited to your Easy Prepaid Wallet upon recharge of above AED 10. Avail within the first 6 months of plan purchase. Dial *124# and follow on-screen instructions to top up your account, or use the Etisalat Business Mobile App. Limited-time offer.

All prices shown are excluding of 5% VAT charge.

• Flexi SMS covers local & international SMS. 
• In-bundle international minute allowances are applicable to pre-approved destinations.  Click here  to view the list of applicable countries.
• No Activation Charges applicable.
• Penalty Free Service: Customers can exit the service contract within a maximum period of 5 days from activation without penalty charges (i.e. exit charges) if the service contract was missold or the provided service did not comply with the service terms and conditions.
• Contract duration is as per agreed original contract period between the client and Etisalat.
• In case of early termination, a one-time charge of exit charges equaling to 1 month's rental or AED 1,000, whichever is less would apply.

Out of Bundle charges within UAE

Terms and Conditions

• All pricing is exclusive of 5% VAT charges
• Outgoing roaming minutes will be activated within 48 hours of subscription

Out of Bundle charges while Roaming

Business Xtreme 600 - 12 Months Contract

• Benefits: 75GB Local Data, Unlimited Local Mins, 1000 Flexi SMS, Unlimited Intl Mins.
• Rental Fee  AED 600/Month

These charges will only be applied should you exceed the allocations as per your Mobile Business Plan.

• In-bundle international minute allowances are applicable to pre-approved destinations. Click here to view the list of applicable countries.

Business Xtreme 900 - 12 Months Contract

• Benefits: 135GB Local Data, Unlimited Local Mins, Free Gold Number, 1,500 Flexi SMS, 3GB Roaming Data, Unlimited Intl Mins, 500 Incoming Roaming Minutes and 100 Outgoing Roaming Minutes.
• Rental Fee  AED 900/Month

Business Xtreme 1200 - 12 Months Contract

• Benefits: 150GB Local Data, Unlimited Local Mins, Free Gold Number, 2,500 Flexi SMS, 6GB Roaming Data, Unlimited Intl Mins, 1000 Incoming Roaming Minutes, 500 Outgoing Roaming Minutes.
• Rental Fee  AED 1200/Month

Business Xtreme 375 - No Contract

• Benefits:, 54GB Local Data, Unlimited Local Mins, 500 Flexi SMS, 400 Intl Mins.
• Rental Fee  AED 375/Month
• Contract Period: No Minimum Commitment, No Termination Charges

Business Xtreme 700 - No Contract

• Benefits:, 75GB Local Data, Unlimited Local Mins, 1000 Flexi SMS, Unlimited Intl Mins.
• Rental Fee  AED 700/Month

Business Xtreme 1000 - No Contract

• Benefits:, 135GB Local Data , Unlimited Local Mins, 3GB Roaming Data, 1500 Flexi SMS, 500 Incoming Roaming Minutes and 100 Outgoing Roaming Minutes, Unlimited Intl Mins.
• Rental Fee  AED 1000/Month

Business Xtreme 1300 - No Contract

• Benefits:, 150GB Local Data , Unlimited Local Mins, 6GB Roaming Data, 2,500 Flexi SMS, 1000 Incoming Roaming Minutes, 500 Outgoing Roaming Minutes, Unlimited Intl Mins.
• Rental Fee  AED 1300/Month

Collect AED 50 free credit with your new mobile plan!

Simply recharge your Easy Prepaid Wallet with AED 10 and we'll top up your balance with an extra AED 50 free credit from us!

T&Cs Apply.

Important Information

About Business Xtreme

Required Documents to Apply for Business Xtreme Plan:

• Valid Copy Of Trade License
• Passport Copy With Valid UAE Visa Of Individual, As Authorised By Company
• Emirates ID Copy Of Individual, As Authorised By Company
• Letter Of Authority
• Establishment Card

Contract durations is as per agreed original contract period between the client and Etisalat by e& with two options being available: No Contract and 12-Month Contract.

Online Exclusive Offer  on Business Xtreme Plans – Applicable for 12-Month Contracts: All new online subscriptions would benefit from a free 2-month upgrade.

After two months, plan is downgraded to the original plan purchased. Up on contract renewal, users would get their thirteenth month plan rental for free.

A hassle-free upgrade/migration to any other Business First Plus & Business Xtreme Plans can be done without any exit charges. Subscribers of Business Xtreme 900 & 1200 would need to complete the 12-month duration until they upgrade or downgrade.

For AED 900 and above plans the outgoing roaming minutes benefit will be provided within 24 - 48 hours.

Business 375 (no contract plan) & Business 325 (12-month contract plan) promotional double data i.e. 54GB will be provided for a limited time only. After the promotional period ends, AED 325 & 375 plan customers will enjoy 27GB as standard Local Data benefits.

International minutes allowances are applicable to multiple destinations.  Click here  to view the list of applicable countries.

Flexi SMS  covers local & international SMS.

Penalty Free Service:

Customer can exit the service contract within a maximum period of 5 days from activation without penalty charges (i.e. exit charges) if the service contract was mis-sold or the provided service did not comply with the service terms and conditions.

Out of Plan Charges Within the UAE:  These charges will only be applied should you exceed the allocations as per your Mobile Business Plan

Out of Plan Charges Outside of the UAE:

Frequently Asked Questions

Q.  What are the device offerings with Business Xtreme?

A. With Business Xtreme Plans, you may avail any device available from the application form under a 12-month contractual option. 

Device add-ons are optional and are sold as per their standard retail price. You can subscribe to the device add-on when activating the base plan or even after it has been activated.

Q.  What add-ons are available with Business Xtreme?

A. Business Xtreme would come with an extensive list of add-ons for extended local and international minutes, local or roaming data add-ons. View list of add-ons here

Q.  Can customer downgrade/upgrade between Business Xtreme base plans?

A. If you are upgrading or downgrading within the Business Xtreme before 2 months, an early contract termination/service cancellation would apply. This would mean a one-time charge of the monthly rental would be charged. In the case that the online offer has been redeemed, you can upgrade to plans only after the completion of the promotional period of two months with the contract being reset and exit charges being applied. Subscribers of Business Xtreme 900 & 1200 would need to complete the 12-month duration until they upgrade or downgrade.

Q.  What are the exit charges?

A. Exit charges applicable for device and base plans as per the following:

       (i) Exit from the Base Plan only – 1-month of base plan rental fee. 

       (ii) Exit from Base plan with a Device - 1-month base plan rental fee + remainder months of rental for device.

Q.  Can you take a plan without a device?

A. Yes. You can choose to subscribe independently to the Business Xtreme Plan without devices.

Q.  What are Unlimited allowances?

A. Unlimited allowances are better defined as adhering to the fair usage policy or capping of minutes applicable.

Q.  How can I check my plan’s balance allowances?

A. You can check your balance allowances by simply dialing *140#

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