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The HBR Guide to Better Business Writing: 18. E-mails
By: Bryan A. Garner
The HBR Guide to Better Business Writing is a 21-chapter book written by Bryan A. Garner and published in 2013 by the HBR Press. The author presents strategies for developing and communicating a…
- Length: 6 page(s)
- Publication Date: Jan 29, 2013
- Discipline: General Management
- Product #: 7772BC-PDF-ENG
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The HBR Guide to Better Business Writing is a 21-chapter book written by Bryan A. Garner and published in 2013 by the HBR Press. The author presents strategies for developing and communicating a clear message, a model for the writing process, guidance on specific writing skills, techniques to engage the reader, and various forms of business communication. Includes examples and detailed suggestions. Chapter 18, E-mails (6 pages), is the first of four chapters that address specific types of business communication. The author provides practical steps to write an effective email that will inspire the reader to action. He covers the subject line, syntax, style, address list, and signature line. He also presents two examples of good and bad emails.
Learning Objectives
To develop business writing skills
Jan 29, 2013
Discipline:
General Management
Harvard Business Press Chapters
7772BC-PDF-ENG
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HBR Guide to Better Business Writing
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Product Description
Publication Date: January 29, 2013
DON'T LET YOUR WRITING HOLD YOU BACK.
When you're fumbling for words and pressed for time, you might be tempted to dismiss good business writing as a luxury. But it's a skill you must cultivate to succeed: You'll lose time, money, and influence if your e-mails, proposals, and other important documents fail to win people over.
The HBR Guide to Better Business Writing , by writing expert Bryan A. Garner, gives you the tools you need to express your ideas clearly and persuasively so clients, colleagues, stakeholders, and partners will get behind them. This book will help you:
- Push past writer's block
- Grab--and keep--readers' attention
- Earn credibility with tough audiences
- Trim the fat from your writing
- Strike the right tone
- Brush up on grammar, punctuation, and usage
Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

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Book description
- Table of contents
- Front Cover
- Guide to Managing Stress
- When Writing…
- When Revising…
- The Starting Point
- The Argument
- Know Your Audience
- Adopt the Customer’s Point of View
- Follow a Disciplined Process
- Frame the Proposal
- Take Time to Assess
- How to Write E-mails People Will Read
- Is Your E-mail Concise—or Curt?
- Reality Check
- 1. Simplify the Structure
- 2. Stick to Specifcs
- 3. Use Formatting
- 4. Downshift Your Tone
- 5. Cut and Combine
- How to Write Correctly Without Knowing All the Rules
- 1. Never End a Sentence with a Preposition
- 2. Never Split an Infinitive
- 3. Never Begin a Sentence with “And” or “But”
- 4. Never Write a One-Sentence Paragraph
Product information
- Title: HBR Guide to Better Business Writing, 2nd Edition
- Author(s): Harvard Business Review
- Release date: August 2011
- Publisher(s): Harvard Business Review Press
- ISBN: 9781422183366
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HBR Guide to Better Business Writing (HBR Guide Series) Paperback – January 15, 2013

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DON'T LET YOUR WRITING HOLD YOU BACK.
When you're fumbling for words and pressed for time, you might be tempted to dismiss good business writing as a luxury. But it's a skill you must cultivate to succeed: You'll lose time, money, and influence if your e-mails, proposals, and other important documents fail to win people over.
The HBR Guide to Better Business Writing , by writing expert Bryan A. Garner, gives you the tools you need to express your ideas clearly and persuasively so clients, colleagues, stakeholders, and partners will get behind them. This book will help you:
- Push past writer's block
- Grab--and keep--readers' attention
- Earn credibility with tough audiences
- Trim the fat from your writing
- Strike the right tone
- Brush up on grammar, punctuation, and usage
Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.
- Print length 240 pages
- Language English
- Publisher Harvard Business Review Press
- Publication date January 15, 2013
- Dimensions 5 x 1 x 9 inches
- ISBN-10 142218403X
- ISBN-13 978-1422184035
- See all details

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Product details.
- Publisher : Harvard Business Review Press; 41489th edition (January 15, 2013)
- Language : English
- Paperback : 240 pages
- ISBN-10 : 142218403X
- ISBN-13 : 978-1422184035
- Item Weight : 9.5 ounces
- Dimensions : 5 x 1 x 9 inches
- #47 in Business Writing Skills (Books)
- #322 in Communication Skills
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About the author
Bryan a. garner.
Bryan A. Garner (born Nov. 17, 1958) is an American lawyer, grammarian, and lexicographer. He also writes on jurisprudence (and occasionally golf). He is the author of over 25 books, the best-known of which are Garner’s Modern English Usage (4th ed. 2016) and Reading Law: The Interpretation of Legal Texts (2012—coauthored with Justice Antonin Scalia), as well as four unabridged editions of Black’s Law Dictionary. He serves as Distinguished Research Professor of Law at Southern Methodist University. He also teaches from time to time at the University of Texas School of Law, Texas A&M School of Law, and Texas Tech School of Law.
In 2009, he was named Legal-Writing and Reference-Book Author of the Decade at a Burton Awards ceremony at the Library of Congress. He has received many other awards, including the Benjamin Franklin Book Award, the Scribes Book Award, the Bernie Siegan Award, and a Lifetime Achievement Award from the Center for Plain Language.
His work has played a central role in our understanding of modern judging, advocacy, grammar, English usage, legal lexicography, and the common-law system of precedent. His books are frequently cited by American courts of all levels, including the United States Supreme Court.
His friendship with the novelist David Foster Wallace is memorialized in Quack This Way: David Foster Wallace and Bryan A. Garner Talk Language and Writing (2013). His friendship and writing partnership with Justice Antonin Scalia is depicted in the memoir Nino and Me: My Unusual Friendship with Justice Antonin Scalia (2018).
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4 Quick Tips to Improve Your Business Writing
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HBR Learning's online leadership training helps you hone your skills with courses like Writing Skills. Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by ...
Carolyn O'Hara. November 20, 2014. Carolyn O'Hara is a writer and editor based in New York City. She's worked at The Week, PBS NewsHour, and Foreign Policy. carolynohara1. Cut the fat.
Organizational Development Magazine Article. Stanley R. Rich. David E. Gumpert. A well-conceived business plan is essential to the success of an enterprise. Whether you are starting up a venture ...
Leading provider of teaching materials for management education. Successful managers and leaders must employ effective writing skills to organize their work, persuade stakeholders, and share their vision for the future. This collection offers instructors a variety of ways to introduce and explore the topic of business writing with their students.
The "HBR Guide to Better Business Writing," by writing expert Bryan A. Garner, gives you the tools you need to express your ideas clearly and persuasively so clients, colleagues, stakeholders, and partners will get behind them. This book will help you (1) push past writer's block; (2) grab--and keep--readers' attention; (3) earn credibility ...
The HBR Guide to Better Business Writing is a 21-chapter book written by Bryan A. Garner and published in 2013 by the HBR Press. The author presents strategies for developing and communicating a clear message, a model for the writing process, guidance on specific writing skills, techniques to engage the reader, and various forms of business communication. Includes examples and detailed ...
The HBR Guide to Better Business Writing is a 21-chapter book written by Bryan A. Garner and published in 2013 by the HBR Press. The author presents strategies for developing and communicating a clear message, a model for the writing process, guidance on specific writing skills, techniques to engage the reader, and various forms of business ...
The HBR Guide to Better Business Writing is a 21-chapter book written by Bryan A. Garner and published in 2013 by the HBR Press. The author presents strategies for developing and communicating a clear message, a model for the writing process, guidance on specific writing skills, techniques to engage the reader, and various forms of business communication. Includes examples and detailed ...
The HBR Guide to Better Business Writing, by writing expert Bryan A. Garner, gives you the tools you need to express your ideas clearly and persuasively so clients, colleagues, stakeholders, and partners will get behind them. This book will help you: Push past writer's block. Grab and keep readers' attention. Earn credibility with tough ...
Author Bryan A. Garner. Publisher Harvard Business Review Press. Publication Date 2013-01-15. Section Business & Management. Type New. Format Paperback. ISBN 9781422184035. DON'T LET YOUR WRITING HOLD YOU BACK. When you're fumbling for words and pressed for time, you might be tempted to dismiss good business writing as a nicety.
Get access to this material, plus much more with a free Educator Account: Access to world-famous HBS cases; Up to 60% off materials for your students
The HBR Guide to Better Business Writing, by writing expert Bryan A. Garner, gives you the tools you need to express your ideas clearly and persuasively so clients, colleagues, stakeholders, and partners will get behind them. This book will help you: Push past writer's block. Grab--and keep--readers' attention.
Here are the five qualities we look for when evaluating what to publish: Expertise: You don't have to be well known to be a contributor, but you must know a lot about the subject you're ...
Title: HBR Guide to Better Business Writing, 2nd Edition. Author (s): Harvard Business Review. Release date: August 2011. Publisher (s): Harvard Business Review Press. ISBN: 9781422183366. Does writing for an audience of senior managers or key stakeholders get your heart pounding-in a bad way? Do you stare at your blank screen for several ...
The HBR Guide to Better Business Writing, by writing expert Bryan A. Garner, gives you the tools you need to express your ideas clearly and persuasively so clients, colleagues, stakeholders, and partners will get behind them. This book will help you: Push past writer's block;
Brodsky, Lauren. "4 Quick Tips to Improve Your Business Writing." Harvard Business Review. March 18, 2020. Whether you are an entrepreneur eager for funding, or a mid-level manager whose life is lived on email, strong professional writing is essential to accelerating your impact. But professional writing is not easy.
In business writing, every word counts so don't waste any word or use any extra word. Correct grammar plays a vital role in writing, it might change the meaning, so be extra sure while using any ...
Summary. Employees around the world choose, stay with, and give their best to organizations when they feel connected to a collective purpose. To find and make the most of this talent, companies ...
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